Help & Support fails

  • Thread starter Thread starter Ian
  • Start date Start date
I

Ian

Has anyone out there got any ideas please.
The Help support fails to run. No error messages show. No
messages in event viewer. No other problems whatsoever
except the same non events occur with System Information
program. All others including Office programs run fine
(except of course for the help bit)

Tried the repair option with XP disk booting machine. It
spits the dummy telling me there is a problem with the
HDD. The HDD checks out fine with XP's and Nortons

Rather avoid a reformat and reload...

Any way to re activate help & support. Any ideas greatly
appreciated
 
If you've run Toni Arts Easy Cleaner on your XP installation, and allowed it to delete what it found in the registry, then your Help and Support will not run. Easy Cleaner deletes the values of 2 necessary Registry keys. See my web site, www.dougknox.com and go to the Windows XP section. Follow the appropriate link for Fix Window XP Help. This small VB Script will repair the damage done by Easy Cleaner. Note: other Registry cleaning programs cause the same problem.
 
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