Help should and must provide only specific product help

[Guest]

When using Help in a specfic product, such as Outlook Help, I want only Help
related to Outlook. I am not interested in Word, Powerpoint or other product
help. In fact, your help database is so disorganized and poorly
indexed/keyworded that when I am looking for Outlook Help, I often only
receive topics for Word, or Powerpoint or another product that has nothing to
do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They have
become completely useless. You really need to fix this.

 

[David M. Marcovitz]

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

 

[Sonia]

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft. Others can
vote for or against the suggestion. Unfortunately there is no way for us to
identify those posts if we are accessing the newsgroup via a news reader.
However, on the Web interface there is a nice tag on Private's post that says
"Suggestion for Microsoft". It's extremely confusing and agravating to everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word, Powerpoint
or other product help. In fact, your help database is so disorganized
and poorly indexed/keyworded that when I am looking for Outlook Help,
I often only receive topics for Word, or Powerpoint or another product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They
have become completely useless. You really need to fix this.

 

[David M. Marcovitz]

That's great. I didn't know that. If this note was tagged like that,
then I take back all the nasty thoughts I had about the original poster;
the accusatory tone of the original message was perfectly justified.

I use the Web interface when I am not in my office, but I primarily use
an old newsreader. I never noticed that feature before (I'll bet it's
not even on the Mac interface, which looks totally different). But I
don't know how I could efficiently read news with the Web interface (Mac
or PC). It doesn't do most of the things that a newsreader does.

--David

--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

 

[Guest]

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never seen it.

Thanks,
Glenna

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft. Others can
vote for or against the suggestion. Unfortunately there is no way for us to
identify those posts if we are accessing the newsgroup via a news reader.
However, on the Web interface there is a nice tag on Private's post that says
"Suggestion for Microsoft". It's extremely confusing and agravating to everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word, Powerpoint
or other product help. In fact, your help database is so disorganized
and poorly indexed/keyworded that when I am looking for Outlook Help,
I often only receive topics for Word, or Powerpoint or another product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They
have become completely useless. You really need to fix this.

 

[Steve Rindsberg]

Do use the link David provided to make sure MS hears your frustration.

Office Help has become less and less useful over time. Too much whizbang
technology in service of ... well, I'm not sure. Suffice it to say that it
seldom works well.

I don't use Outlook, but I haven't run into the specific problem you describe in
other apps, though. Whatever sorry scraps turn up, at least they're relevant to
the program I'm working in.

I'm curious though: Which version of Office do you have and how did you request
help? I'd like to know why you ended up getting help for the wrong programs.
Did this happen while Office was searching for content on the net or strictly
from local help?

 

[Sonia]

Open Private's post and look at the top line. <G> It also has a highlighted
bar that has buttons to click. They are labled "I Agree" and "I Disagree".
This is true in Internet Explorer, Netscape and FireFox.

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never seen it.

Thanks,
Glenna

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft. Others can
vote for or against the suggestion. Unfortunately there is no way for us to
identify those posts if we are accessing the newsgroup via a news reader.
However, on the Web interface there is a nice tag on Private's post that says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/


When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word, Powerpoint
or other product help. In fact, your help database is so disorganized
and poorly indexed/keyworded that when I am looking for Outlook Help,
I often only receive topics for Word, or Powerpoint or another product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They
have become completely useless. You really need to fix this.

 

[Guest]

I'm using IE 6 and what I get is the standard "Was this helpful to you? "Yes"
"No" buttons.

G

Open Private's post and look at the top line. <G> It also has a highlighted
bar that has buttons to click. They are labled "I Agree" and "I Disagree".
This is true in Internet Explorer, Netscape and FireFox.

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never seen it.

Thanks,
Glenna

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft. Others can
vote for or against the suggestion. Unfortunately there is no way for us to
identify those posts if we are accessing the newsgroup via a news reader.
However, on the Web interface there is a nice tag on Private's post that says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/


When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word, Powerpoint
or other product help. In fact, your help database is so disorganized
and poorly indexed/keyworded that when I am looking for Outlook Help,
I often only receive topics for Word, or Powerpoint or another product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They
have become completely useless. You really need to fix this.

 

[David M. Marcovitz]

I'm using IE6 in Windows, and I don't get it either. I bet it's in the
same place as the buttons that let people add little question marks for
questions and check marks for answers; I don't see those either.

--David

--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

 

[Sonia]

This is what I see: http://www.soniacoleman.com/suggestion.png

Are you looking at
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
??

I'm using IE 6 and what I get is the standard "Was this helpful to you? "Yes"
"No" buttons.

G

Open Private's post and look at the top line. <G> It also has a highlighted
bar that has buttons to click. They are labled "I Agree" and "I Disagree".
This is true in Internet Explorer, Netscape and FireFox.

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never seen
it.

Thanks,
Glenna

:

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft. Others
can
vote for or against the suggestion. Unfortunately there is no way for us
to
identify those posts if we are accessing the newsgroup via a news reader.
However, on the Web interface there is a nice tag on Private's post that
says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/


When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word, Powerpoint
or other product help. In fact, your help database is so disorganized
and poorly indexed/keyworded that when I am looking for Outlook Help,
I often only receive topics for Word, or Powerpoint or another product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They
have become completely useless. You really need to fix this.

 

[Sonia]

Ah, you're not looking at Private's post. Not all posts are tagged as
suggestions. Click on the arrow next to "New". What do you see there? You
should see "Question", "Suggestion for Microsoft", and "General Comment".

Sheesh!! Does I hab ta teech ya ebryting?

I'm using IE 6 and what I get is the standard "Was this helpful to you? "Yes"
"No" buttons.

G

Open Private's post and look at the top line. <G> It also has a highlighted
bar that has buttons to click. They are labled "I Agree" and "I Disagree".
This is true in Internet Explorer, Netscape and FireFox.

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never seen
it.

Thanks,
Glenna

:

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft. Others
can
vote for or against the suggestion. Unfortunately there is no way for us
to
identify those posts if we are accessing the newsgroup via a news reader.
However, on the Web interface there is a nice tag on Private's post that
says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/


When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word, Powerpoint
or other product help. In fact, your help database is so disorganized
and poorly indexed/keyworded that when I am looking for Outlook Help,
I often only receive topics for Word, or Powerpoint or another product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They
have become completely useless. You really need to fix this.

 

[Guest]

Ah, I was looking at Private's post (that just sounds wrong) but I was
connected by a different link.

I was using link:
http://communities2.microsoft.com/c...us&dg=microsoft.public.powerpoint&fltr=&exp=1

Ah rekun u do hab ta teech me ebryting, ah thaut that wuz ur job.

G

Ah, you're not looking at Private's post. Not all posts are tagged as
suggestions. Click on the arrow next to "New". What do you see there? You
should see "Question", "Suggestion for Microsoft", and "General Comment".

Sheesh!! Does I hab ta teech ya ebryting?

I'm using IE 6 and what I get is the standard "Was this helpful to you? "Yes"
"No" buttons.

G

Open Private's post and look at the top line. <G> It also has a highlighted
bar that has buttons to click. They are labled "I Agree" and "I Disagree".
This is true in Internet Explorer, Netscape and FireFox.

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never seen
it.

Thanks,
Glenna

:

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft. Others
can
vote for or against the suggestion. Unfortunately there is no way for us
to
identify those posts if we are accessing the newsgroup via a news reader.
However, on the Web interface there is a nice tag on Private's post that
says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that you
were looking for or, if you (or anyone else reading this message) have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

If you (or anyone else reading this message) think that it's important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY it
is important TO YOU that your product suggestion be implemented. A good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort ($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/


When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word, Powerpoint
or other product help. In fact, your help database is so disorganized
and poorly indexed/keyworded that when I am looking for Outlook Help,
I often only receive topics for Word, or Powerpoint or another product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years. They
have become completely useless. You really need to fix this.

 

[Sonia]

Don't ya just want to scream about this? Why do they build 5 different
interfaces? There's another web interface at
http://communities.microsoft.com/newsgroups/default.asp?icp=mscom&slcidus that
has yest another look. Echooooo? Can you scream to TPTB for us?

Ah, I was looking at Private's post (that just sounds wrong) but I was
connected by a different link.

I was using link:
http://communities2.microsoft.com/c...us&dg=microsoft.public.powerpoint&fltr=&exp=1

Ah rekun u do hab ta teech me ebryting, ah thaut that wuz ur job.

G

Ah, you're not looking at Private's post. Not all posts are tagged as
suggestions. Click on the arrow next to "New". What do you see there? You
should see "Question", "Suggestion for Microsoft", and "General Comment".

Sheesh!! Does I hab ta teech ya ebryting?

I'm using IE 6 and what I get is the standard "Was this helpful to you?
"Yes"
"No" buttons.

G

:

Open Private's post and look at the top line. <G> It also has a
highlighted
bar that has buttons to click. They are labled "I Agree" and "I
Disagree".
This is true in Internet Explorer, Netscape and FireFox.

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never
seen
it.

Thanks,
Glenna

:

David, there is a new function on the Web interface
(http://www.microsoft.com/office/com...?dg=microsoft.public.powerpoint&lang=en&cr=US)
that allows people to tag a post as a "suggestion" to Microsoft.
Others
can
vote for or against the suggestion. Unfortunately there is no way for
us
to
identify those posts if we are accessing the newsgroup via a news
reader.
However, on the Web interface there is a nice tag on Private's post
that
says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that
you
were looking for or, if you (or anyone else reading this message)
have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just
state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands
of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list
of
suggestions).

If you (or anyone else reading this message) think that it's
important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for
Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click
on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the
following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY
it
is important TO YOU that your product suggestion be implemented. A
good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort
($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product
suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that
are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list
of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

in

When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word,
Powerpoint
or other product help. In fact, your help database is so
disorganized
and poorly indexed/keyworded that when I am looking for Outlook
Help,
I often only receive topics for Word, or Powerpoint or another
product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years.
They
have become completely useless. You really need to fix this.

 

[Echo S]

Yeah, I know, I know.

They're working on getting all web newsreader portals/sites updated to the
latest interface. Hurrying Microsoft is like turning the Titanic...
Actually, in this case I believe it's because of the sheer number of sites
and different teams involved.

What I find amusing, though, is that Private posted about product-specific
help for Outlook in the *PowerPoint* newsgroup. For all I know, that could
be a bug with the web newsreader, too!

Echo

Don't ya just want to scream about this? Why do they build 5 different
interfaces? There's another web interface at
http://communities.microsoft.com/newsgroups/default.asp?icp=mscom&slcidus that
has yest another look. Echooooo? Can you scream to TPTB for us?

Ah, I was looking at Private's post (that just sounds wrong) but I was
connected by a different link.

I was using link:
http://communities2.microsoft.com/c...us&dg=microsoft.public.powerpoint&fltr=&exp=1

Ah rekun u do hab ta teech me ebryting, ah thaut that wuz ur job.

G

(http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.p
ublic.powerpoint&lang=en&cr=US)

that allows people to tag a post as a "suggestion" to Microsoft.
Others
can
vote for or against the suggestion. Unfortunately there is no way for
us
to
identify those posts if we are accessing the newsgroup via a news
reader.
However, on the Web interface there is a nice tag on Private's post
that
says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that
you
were looking for or, if you (or anyone else reading this message)
have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just
state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands
of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list
of
suggestions).

If you (or anyone else reading this message) think that it's
important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for
Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click
on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the
following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY
it
is important TO YOU that your product suggestion be implemented. A
good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort
($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product
suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that
are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list
of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

in

When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word,
Powerpoint
or other product help. In fact, your help database is so
disorganized
and poorly indexed/keyworded that when I am looking for Outlook
Help,
I often only receive topics for Word, or Powerpoint or another
product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years.
They
have become completely useless. You really need to fix this.

 

[Sonia]

I didn't want to mention that Private's post was directed to Outlook because it
makes a point that is relevant across Office products, as we know. This way
PowerPoint users can vote on the topic.

Yeah, I know, I know.

They're working on getting all web newsreader portals/sites updated to the
latest interface. Hurrying Microsoft is like turning the Titanic...
Actually, in this case I believe it's because of the sheer number of sites
and different teams involved.

What I find amusing, though, is that Private posted about product-specific
help for Outlook in the *PowerPoint* newsgroup. For all I know, that could
be a bug with the web newsreader, too!

Echo

Don't ya just want to scream about this? Why do they build 5 different
interfaces? There's another web interface at
http://communities.microsoft.com/newsgroups/default.asp?icp=mscom&slcidus that
has yest another look. Echooooo? Can you scream to TPTB for us?

Ah, I was looking at Private's post (that just sounds wrong) but I was
connected by a different link.

I was using link:
http://communities2.microsoft.com/c...us&dg=microsoft.public.powerpoint&fltr=&exp=1

Ah rekun u do hab ta teech me ebryting, ah thaut that wuz ur job.

G


:

Ah, you're not looking at Private's post. Not all posts are tagged as
suggestions. Click on the arrow next to "New". What do you see there? You
should see "Question", "Suggestion for Microsoft", and "General Comment".

Sheesh!! Does I hab ta teech ya ebryting?


I'm using IE 6 and what I get is the standard "Was this helpful to you?
"Yes"
"No" buttons.

G

:

Open Private's post and look at the top line. <G> It also has a
highlighted
bar that has buttons to click. They are labled "I Agree" and "I
Disagree".
This is true in Internet Explorer, Netscape and FireFox.

Hey Sonia,

Where's the tag? I use the web interface exclusively and I've never
seen
it.

Thanks,
Glenna

:

David, there is a new function on the Web interface

(http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.p
ublic.powerpoint&lang=en&cr=US)

that allows people to tag a post as a "suggestion" to Microsoft.
Others
can
vote for or against the suggestion. Unfortunately there is no way for
us
to
identify those posts if we are accessing the newsgroup via a news
reader.
However, on the Web interface there is a nice tag on Private's post
that
says
"Suggestion for Microsoft". It's extremely confusing and agravating to
everyone
that we can't see it from here.

Please note that almost everyone here (including almost everyone who
answers questions) is not a Microsoft employee. Here's the standard
answer from the one person who responds here who is a Microsoft
employee:

[BEGIN QUOTE]

If none of the suggestions provided give you the functionality that
you
were looking for or, if you (or anyone else reading this message)
have
suggestions about how [Help works]
don't forget to send your feedback (in YOUR OWN WORDS, please) to
Microsoft at:

http://register.microsoft.com/mswish/suggestion.asp

As with all product suggestions, it's important that you not just
state
your wish but also WHY it is important to you that your product
suggestion be implemented by Microsoft. Microsoft receives thousands
of
product suggestions every day and we read each one but, in any given
product development cycle, there are only sufficient resources to
address the ones that are most important to our customers so take the
extra time to state your case as clearly and completely as possible.

IMPORTANT: Each submission should be a single suggestion (not a list
of
suggestions).

If you (or anyone else reading this message) think that it's
important
that PowerPoint provide this kind of functionality natively (not
requiring add-ins or ActiveX controls), don't forget to send your
feedback (in YOUR OWN WORDS, please) to Microsoft by either:

A) If you are using Microsoft's web-based, online newsreader for
Office
communities
(http://www.microsoft.com/office/community/en-us/default.mspx), click
on
the "New" drop-down menu and choose "Suggestion for Microsoft" from
directly within the newsreader web page.

OR,

B) If you are using another newsreader (such as Microsoft Outlook
Express), submit your suggestion using your web browser at the
following
address: http://register.microsoft.com/mswish/suggestion.asp

It's VERY important that, for EACH wish, you describe in detail, WHY
it
is important TO YOU that your product suggestion be implemented. A
good
wish submssion includes WHAT scenario, work-flow, or end-result is
blocked by not having a specific feature, HOW MUCH time and effort
($$$)
is spent working around a specific limitation of the current product,
etc. Remember that Microsoft receives THOUSANDS of product
suggestions
every day and we read each one but, in any given product development
cycle, there are ONLY sufficient resources to address the ones that
are
MOST IMPORTANT to our customers so take the extra time to state your
case as CLEARLY and COMPLETELY as possible so that we can FEEL YOUR
PAIN.

IMPORTANT: Each submission should be a single suggestion (not a list
of
suggestions).

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

[END QUOTE]
--
David M. Marcovitz
Director of Graduate Programs in Educational Technology
Loyola College in Maryland
Author of _Powerful PowerPoint for Educators_
http://www.loyola.edu/education/PowerfulPowerPoint/

in

When using Help in a specfic product, such as Outlook Help, I want
only Help related to Outlook. I am not interested in Word,
Powerpoint
or other product help. In fact, your help database is so
disorganized
and poorly indexed/keyworded that when I am looking for Outlook
Help,
I often only receive topics for Word, or Powerpoint or another
product
that has nothing to do with Outlook.

Your Help systems have seriously degenerated in the past 6 years.
They
have become completely useless. You really need to fix this.