HELP!! Retrieve data

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Guest

Hey guys/gals, here is my dilema. I got a virus/worm the other day. It
removed my task bar and shifted some of my shortcuts. It also would not allow
me to copy ANY files to a pen drive or external hard drive device
sooooooo.....I began a Windows XP SP2 installation fix in hopes that it would
temp fix it so I could pull my data off and do a clean format. The Install
stops and hangs with approximately 39 minutes left until setup is complete. I
have restarted my computer uncountable times and it still hangs at 39 minutes
left. I do not see an option to quit the install. I tried removing the drive
and putting it in an external enclosure to retrieve the data but when I try
to access my folder it says that access is denied. This is obviously due to
the fact that I had a User Account password. I can access the Guest Account
and my Kids Account since there are no password on them, but not mine. I
reinstalled the hard drive into the original computer and it still hangs at
39 minutes. Is there any way to quit the WinXP SP2 install fix so I can go
back into my damaged user account and turn off my password so I can put the
drive into an external enclosure and pull the data to my other computer? I
would appreciate any help as I have digital photos a video files of the
family that I can't replace!!!!! Please help!!!!!!
 
Hey guys/gals, here is my dilema. I got a virus/worm the other day. It
removed my task bar and shifted some of my shortcuts. It also would not allow
me to copy ANY files to a pen drive or external hard drive device
sooooooo.....I began a Windows XP SP2 installation fix in hopes that it would
temp fix it so I could pull my data off and do a clean format. The Install
stops and hangs with approximately 39 minutes left until setup is complete. I
have restarted my computer uncountable times and it still hangs at 39 minutes
left. I do not see an option to quit the install. I tried removing the drive
and putting it in an external enclosure to retrieve the data but when I try
to access my folder it says that access is denied. This is obviously due to
the fact that I had a User Account password. I can access the Guest Account
and my Kids Account since there are no password on them, but not mine. I
reinstalled the hard drive into the original computer and it still hangs at
39 minutes. Is there any way to quit the WinXP SP2 install fix so I can go
back into my damaged user account and turn off my password so I can put the
drive into an external enclosure and pull the data to my other computer? I
would appreciate any help as I have digital photos a video files of the
family that I can't replace!!!!! Please help!!!!!!
Click to expand...

Installing the disk in some other PC was a good idea. You now need
to set the permissions correctly or perhaps seize ownership. Check
out these links:
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421
http://support.microsoft.com/default.aspx?scid=kb;en-us;308418

There is another dimension to your question. You write "I have digital
photos a video files of the family that I can't replace!". What is your
excuse for not backing them up every week or so to an independent
medium? Important files must ***always*** be stored on at least
two indpendent media. A 2.5" disk in an external USB case is a low
cost but highly effective backup medium!
 
In
vgmaster said:
Hey guys/gals, here is my dilema. I got a virus/worm the
other day. It
removed my task bar and shifted some of my shortcuts. It also
would
not allow me to copy ANY files to a pen drive or external
hard drive
device sooooooo.....I began a Windows XP SP2 installation fix
in
hopes that it would temp fix it so I could pull my data off
and do a
clean format. The Install stops and hangs with approximately
39
minutes left until setup is complete. I have restarted my
computer
uncountable times and it still hangs at 39 minutes left. I do
not see
an option to quit the install. I tried removing the drive and
putting
it in an external enclosure to retrieve the data but when I
try to
access my folder it says that access is denied. This is
obviously due
to the fact that I had a User Account password. I can access
the
Guest Account and my Kids Account since there are no password
on
them, but not mine. I reinstalled the hard drive into the
original
computer and it still hangs at 39 minutes. Is there any way
to quit
the WinXP SP2 install fix so I can go back into my damaged
user
account and turn off my password so I can put the drive into
an
external enclosure and pull the data to my other computer? I
would
appreciate any help as I have digital photos a video files of
the
family that I can't replace!!!!! Please help!!!!!!
Click to expand...

Put the drive back in the external enclosure. In order to get
around the access denied error message you'll have to disable
simple file sharing and take ownership of the folders from your
old account. Here are some articles that outline the procedure.

How to disable simplified sharing and set permissions on a
shared folder in Windows XP
http://support.microsoft.com/kb/307874/

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/kb/810881

Note: If you are running Microsoft Windows XP Home Edition, you
must start the computer in safe mode, and then log on with an
account that has Administrative rights to have access to the
Security tab. To start in Safe Mode, reboot your computer and
start tapping the F8 key as soon as you see anything displayed
on the screen. Keep hitting F8 until the Advanced Startup
Options menu appears. Use the up and down arrow keys on your
keyboard to select Safe Mode. Hit Enter.

Good luck

Nepatsfan
 
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