help please

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a several year old computer with windows 98. It works fine until I select turn off or restart. When it get to the screen with windows 98 is shutting down it hangs. No hard drive sound no nothing. I have waited for better than 30 minutes and still it does not go off or restart. End up just pushing the on-off button. Please help me with this problem
Thanks in advance.....
 
Need info on your computer as there are several reasons this could be
happening. A list of all the hardware you have would be most helpful"

Chris

TJ said:
I have a several year old computer with windows 98. It works fine until I
Click to expand...
select turn off or restart. When it get to the screen with windows 98 is
shutting down it hangs. No hard drive sound no nothing. I have waited for
better than 30 minutes and still it does not go off or restart. End up just
pushing the on-off button. Please help me with this problem.
 
We have that problem allot at my work, you can download a shutdown patch for Win98 which will probably fix this from Microsoft's web page

Good Luck,
 
There is a patch available from Microsoft that fixes this problem. The
simplest solution is to let Windows Update sort out what patches you
need to bring your machine up to date. It is almost certain to identify
and include this patch as needed.

However, a workaround if you don't want to find and load the patch for
some reason is, when shutting down your PC, select the "Restart in
MS-DOS mode" option. Once you're at the DOS prompt, then power the
machine off.

You'll find that it drops out to the DOS prompt quite quickly (in
comparative terms, anyway) and when you next power the PC back on it
boots up quite happily, without the need to run Scan Disk or any
suggestion that you had an improper shutdown.

I couldn't tell you if this is good practice or not. I can tell you that
I know of a fair few PC's running Windows 98 that suffer from this
problem that have been shut down in this way each night for the last few
years or so and it doesn't seem to have done them any harm.

Cheers,


-Bill

CHRIS CRIBBS said:
select turn off or restart. When it get to the screen with windows 98
is shutting down it hangs. No hard drive sound no nothing. I have
waited for better than 30 minutes and still it does not go off or
restart. End up just pushing the on-off button. Please help me with
this problem.
Click to expand...

--
Bill Gribble

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