Help Please - EMERGENCY

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Guest

Each time I turn on my computer, it goes to a black screen that states that
Windows did not start sucessfully. It gives me options like safe mode or Last
Known Confinguration or Start Normarlly and it gives me a countdown of 30
seconds. If I do nothing, it goes directly to a blue screen that states, "A
problem has been detected and windows has been shut down to prevent damage to
your computer." There are some listed directions. I even went to advanced
options page and it still directed me to the blue screen. When I restart the
computer and do what it tells me to do, nothing happens. The bottom line is
that no matter what I do, it ends up on the blue screen. At the botom of the
screen there are codes (I think) with lots of numbers. All I want to do is
get it to work again because I have some important documents saved on my
computer. If anyone could help me, I would be forever grateful. Thanks.
 
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

[Courtesy of MS-MVP Michael Stevens]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-------------------------------------------------------------------------------------------

:

| Each time I turn on my computer, it goes to a black screen that states that
| Windows did not start sucessfully. It gives me options like safe mode or Last
| Known Confinguration or Start Normarlly and it gives me a countdown of 30
| seconds. If I do nothing, it goes directly to a blue screen that states, "A
| problem has been detected and windows has been shut down to prevent damage to
| your computer." There are some listed directions. I even went to advanced
| options page and it still directed me to the blue screen. When I restart the
| computer and do what it tells me to do, nothing happens. The bottom line is
| that no matter what I do, it ends up on the blue screen. At the botom of the
| screen there are codes (I think) with lots of numbers. All I want to do is
| get it to work again because I have some important documents saved on my
| computer. If anyone could help me, I would be forever grateful. Thanks.
 
There could be a broad number of things causing this,
including bad video drivers. I would like more
information such as what you did before it started, or
stuff like that. Here is an idea right off however, have
you tried pushing Last Known Good Configuration?
Paul
 
bbaz29 said:
Each time I turn on my computer, it goes to a black screen that states
that Windows did not start sucessfully. It gives me options like safe
mode or Last Known Confinguration or Start Normarlly and it gives me a
countdown of 30 seconds. If I do nothing, it goes directly to a blue
screen that states, "A problem has been detected and windows has been
shut down to prevent damage to your computer." There are some listed
directions. I even went to advanced options page and it still directed
me to the blue screen. When I restart the computer and do what it
tells me to do, nothing happens. The bottom line is that no matter
what I do, it ends up on the blue screen. At the botom of the screen
there are codes (I think) with lots of numbers. All I want to do is
get it to work again because I have some important documents saved on
my computer. If anyone could help me, I would be forever grateful.
Thanks.
Click to expand...

Can you get into Safe Mode or Last Known Good Configuration? If not,
what changed between the time your computer worked and the time it
didn't? You haven't given us enough information to get specific help.

If you are not particularly computer-savvy and you haven't backed up
your data, take the machine to a good local computer repair shop. Do
not use a BestBuy or CompUSA type store. Have the shop rescue your data
and repair your machine.

Malke
 
My computer was working just fine. It's just that my keyboard tends to not
work at times so I have to restart it for the keyboard to function (I need a
new one I know). Anyway, I guess I accidently shut my computer off (literally
shutting it off) without going through the deskstop and clicking Shutdown and
all that so when I tried to start it up again it gave the options of starting
on safe mode or last good configuration etc. I tried them all actually. No
matter which one I tried, it always went directly back to the infamous blue
screen. So I kept restarting the computer to execute each command and I don't
know whether to stop trying because it could affect it even more. I guess
shutting it down "unsafely" wasn't a good Idea. OH! and I shut it down when
the Windows XP logo was showing, not when it had reached the deskstop screen.
Do you suppose that this is where my problem lies? Please let me know. Thanks
for all the help.
 
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