Help Petey please!

  • Thread starter Thread starter petey
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petey

Okay, please help me I have several problems....

1. I lost almost all of my contacts for no reason-I need to retrieve them
please!

2. I cannot delete all the items from my deleted folder. I've tried
downloading off support.microsoft.com and when I do it I get a message "the
update does not aply to your system".

I appreciate ANY help you can give me!

Lisa
 
If the Microsoft patch does not resolve the problem with undeletable
messages, the remaining best solution is to upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview

If you navigate to C:\Users\username\Contacts, is there anything there?
If yes, try the following:
Open Contacts in Windows Mail. Right-click somewhere in that empty white
space, select Customize This Folder, click the little triangle, then Contacts,
then Apply, OK, then close the Contacts window and open it again.
Did that restore your contacts?
 
Ok, I've been able to delete the deleted items now-thanks!


But the other tip DID NOT work on the contacts thing....any other ideas?
 
Which antivirus are you running? Some of them are not compatible
with Windows Mail.
 
Did you use the standard install for AVG? If so, it often helps to
uninstall it, then do a custom install where you tell it to leave
out the part that scans email.

http://free.grisoft.com/ww.download?prd=afe

Also, did you ever have a Norton or McAfee antivirus program on that
computer, even a trial version? Their uninstall programs often fail to
remove the parts of these programs that cause problems in Windows
Mail.
 
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