Help Not Working

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Patch

I'm running Windows XP Pro. For some unknown reason my Help program has
stopped working. When I click on Help, I have disk activity for a few
seconds, then nothing. Is there a way to reinstall just the help section of
XP, or maybe repair it?
 
Patch said:
I'm running Windows XP Pro. For some unknown reason my Help program
has stopped working. When I click on Help, I have disk activity for a
few seconds, then nothing. Is there a way to reinstall just the help
section of XP, or maybe repair it?
Click to expand...


Try this. Go to Start | Run and type
helpctr -regserver
 
I tried both and now when I try to run the help program I get the error
"Windows can't find file Helpctr.exe) I can find it, but where is it
supposed to be? If I knew, I'd just copy it over.
 
Patch said:
I tried both and now when I try to run the help program I get the error
"Windows can't find file Helpctr.exe) I can find it, but where is it
supposed to be? If I knew, I'd just copy it over.
Click to expand...

It's supposed to be here:
C:\Windows\PCHealth\HelpCTR\Binaries

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

And the Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Malke
 
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