Help! No shut down/restart, says windows is copying

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi

I just downloaded Broadband Medicand antivirus software from my ISP. I have
to restart my computer now but what I get is the message below. I did
ctrl-alt-del to look at Task Manager but it says no applications are running.

restart/shut down message

Copying...

Windows is currently working with a file

Eiterh wait for windows to finish or close it before you quit Windows
 
XPnewbie said:
Hi

I just downloaded Broadband Medicand antivirus software from my ISP. I
have to restart my computer now but what I get is the message below. I
did ctrl-alt-del to look at Task Manager but it says no applications
are running.

restart/shut down message

Copying...

Windows is currently working with a file

Eiterh wait for windows to finish or close it before you quit Windows
Click to expand...

You have a clear cause-and-effect. Contact your ISP's tech support for
help with their software.

Malke
 
Hi XP,
Select the offensive Processe and terminate it then reboot,and do full scan
and Update your AV,and Look for Adware on your system
go for http://www.lavasoft.com and download the free utility.
hope that helps
Regads
nass
 
XPnewbie said:
Hi

I just downloaded Broadband Medicand antivirus software from my ISP. I have
to restart my computer now but what I get is the message below. I did
ctrl-alt-del to look at Task Manager but it says no applications are running.

restart/shut down message

Copying...

Windows is currently working with a file

Eiterh wait for windows to finish or close it before you quit Windows
Click to expand...

What processes are consuming the most memory and/or CPU?
 
Hi Mike

Thanks for your help, here's the info, processes consuming
most memory and cpu are:

sychost.exe system - cpu=00, mem usage= 28,792

explorer.exe - cpu= repeatedly moves from 0-1, memusage=28,684

systemidleprocess cpu=99, memusage=16k
 
XPnewbie said:
Hi Mike

Thanks for your help, here's the info, processes consuming
most memory and cpu are:

sychost.exe system - cpu=00, mem usage= 28,792

explorer.exe - cpu= repeatedly moves from 0-1, memusage=28,684

systemidleprocess cpu=99, memusage=16k

:
Click to expand...

Some explorer process or background service is probably twiddling away
at something unnecessarily. I would just turn the PC off at the switch
in these cases.
 
Thanks guys, I've managed to sort it!

XPNewbie

XPnewbie said:
Hi Mike

Thanks for your help, here's the info, processes consuming
most memory and cpu are:

sychost.exe system - cpu=00, mem usage= 28,792

explorer.exe - cpu= repeatedly moves from 0-1, memusage=28,684

systemidleprocess cpu=99, memusage=16k
Click to expand...
 
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