HELP!!! My computer is totally broken

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I am desperate, can someone please help me? My computer is broken, so broken
that I can't even get System Restore to come up. What I get are error
messages for every program on the start menu that say:

" Windows cannot open this file: File: Calculator.lnk

To open this file, Windows needs to know what program created it. Windows
can go online to look it up automatically, or you can manually select from a
list of programs on your computer.

What do you want to do?"

Then it gives the choices of selecting the program from a list or using a
web service to find the appropriate program. I can't even open explorer
except through this backdoor that takes me to CKNOW.COM.

In addition, where the icons used to have little pictures, they now have the
same drawing for each program of little boxes with colored dots at the top.

I called Dell for support and they said this is not a hardware issue, so is
not covered under warranty. They want $99 to give me software support for
three days on this issue, and I do not have that much money right now.

Can someone please help me? I don't even know where to start.
 
Download and apply the .lnk association fix from here:
http://www.dougknox.com/xp/file_assoc.htm

BTW, you can launch System Restore by typing the following line in Start,
Run:

%SystemRoot%\system32\restore\rstrui.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I am desperate, can someone please help me? My computer is broken, so broken
that I can't even get System Restore to come up. What I get are error
messages for every program on the start menu that say:

" Windows cannot open this file: File: Calculator.lnk

To open this file, Windows needs to know what program created it. Windows
can go online to look it up automatically, or you can manually select from a
list of programs on your computer.

What do you want to do?"

Then it gives the choices of selecting the program from a list or using a
web service to find the appropriate program. I can't even open explorer
except through this backdoor that takes me to CKNOW.COM.

In addition, where the icons used to have little pictures, they now have the
same drawing for each program of little boxes with colored dots at the top.

I called Dell for support and they said this is not a hardware issue, so is
not covered under warranty. They want $99 to give me software support for
three days on this issue, and I do not have that much money right now.

Can someone please help me? I don't even know where to start.
 
Thank you, but none of this works. I did exactly what you said, I went to the
the Start Run and copied and pasted your exact words, and it won't run.

After that, I went to the Doug Knox site and tried to download the various
files without success because they all gave me the same error message before.

Regarding the rat and deoderant remarks I don't understand. Do you suspect
a virus?
 
What kinda disk did u get with your dell? If you got a win or restore disk
try runing them. Well don't try running the restore disk just yet, but u
could try running the win disk in repair mode.
 
Start Run and copied and pasted your exact words, and it won't run

Any error messages?

Try here:
http://windowsxp.mvps.org/exefile.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank you, but none of this works. I did exactly what you said, I went to
the
the Start Run and copied and pasted your exact words, and it won't run.

After that, I went to the Doug Knox site and tried to download the various
files without success because they all gave me the same error message
before.

Regarding the rat and deoderant remarks I don't understand. Do you suspect
a virus?
 
Hi Lulu...I made the remark about the 'rat' as I suspect that
either you have been hacked or your computer has an uninvited
worm or some form of virus infection. Perhaps your firewall is
not effective or turned on. I am not knowledgeable enough to
assist you much as I was hoping more expert posters would reply
to your query..

I did check out CKNOW.com with 'google' and it is supposed to
relate to computer knowledge??? I have no idea of it's purpose
or of it's integrity. On the left panel it lists a program
called "ASSOCIATE THIS", which probably could assist in solving
your problem. You will be re-directed to another site. There is
a 30 day trial offered.

I will probably get shot down for this posting by others but
'what the hell', nothing ventured...nothing gained.

Doug
-
message
Thank you, but none of this works. I did exactly what you
said, I went to the
the Start Run and copied and pasted your exact words, and it
won't run.

After that, I went to the Doug Knox site and tried to download
the various
files without success because they all gave me the same error
message before.

Regarding the rat and deoderant remarks I don't understand.
Do you suspect
a virus?



Ramesh said:
Download and apply the .lnk association fix from here:
http://www.dougknox.com/xp/file_assoc.htm

BTW, you can launch System Restore by typing the following
line in Start,
Run:

%SystemRoot%\system32\restore\rstrui.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


in message
I am desperate, can someone please help me? My computer is
broken, so broken
that I can't even get System Restore to come up. What I get
are error
messages for every program on the start menu that say:

" Windows cannot open this file: File: Calculator.lnk

To open this file, Windows needs to know what program created
it. Windows
can go online to look it up automatically, or you can
manually select from a
list of programs on your computer.

What do you want to do?"

Then it gives the choices of selecting the program from a
list or using a
web service to find the appropriate program. I can't even
open explorer
except through this backdoor that takes me to CKNOW.COM.

In addition, where the icons used to have little pictures,
they now have the
same drawing for each program of little boxes with colored
dots at the top.

I called Dell for support and they said this is not a
hardware issue, so is
not covered under warranty. They want $99 to give me software
support for
three days on this issue, and I do not have that much money
right now.

Can someone please help me? I don't even know where to
start.
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