M
michael.staschull
Hi,
I am fairly new to VBA programming.... I need help with a function
which calculates days based on a 5 day work calendar. The cut off time
is Friday 07:00 PM EST to Sunday 07:00 PM EST.
Example:
A ticket gets dispatched on a Friday 05:00 PM EST and I have 48 hrs to
respond. The calculation should be able to take the cut off time into
consideration which means it should give me a latest response date/
time of Tuesday 05:00 PM EST. (Friday from 05:00 PM to 07:00 PM = 2
hrs. and then from Sunday 07:00 PM EST +46 hrs. = Tuesday 05:00 PM).
Same goes for Resolution time/time the ticket is on-hold....
Can someone help ???
Thanks,
Michael
I am fairly new to VBA programming.... I need help with a function
which calculates days based on a 5 day work calendar. The cut off time
is Friday 07:00 PM EST to Sunday 07:00 PM EST.
Example:
A ticket gets dispatched on a Friday 05:00 PM EST and I have 48 hrs to
respond. The calculation should be able to take the cut off time into
consideration which means it should give me a latest response date/
time of Tuesday 05:00 PM EST. (Friday from 05:00 PM to 07:00 PM = 2
hrs. and then from Sunday 07:00 PM EST +46 hrs. = Tuesday 05:00 PM).
Same goes for Resolution time/time the ticket is on-hold....
Can someone help ???
Thanks,
Michael