help me with my laptop please a spyware attack

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G

Guest

the laptop cant hibernate by saying that ther is a file corrupt,there is a
spyware if not trying to advertise "spylockec.com" it keeps alerting me
every few minutes and really i cant disable it,it is in the taskbar
continously even when i run in safe mode
what should i do,please im stuck
 
OK try one of the following

Disable or delete cookies from the internet explorer ( Tools menu > internet
options >and so

Run task manager, in the processes pane find the appropriate exe and click
end the task, then restart
 
richard said:
the laptop cant hibernate by saying that ther is a file corrupt,there is a
spyware if not trying to advertise "spylockec.com" it keeps alerting me
every few minutes and really i cant disable it,it is in the taskbar
continously even when i run in safe mode
what should i do,please im stuck


Read here and then download the HijackThis and post your log to one of many
forums for analysis:
http://www.castlecops.com/t183120-SPYLOCKED_Log_Reposted_for_Bamagirl_9.html

Then Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Does your Norton Up and current for updates and subscriptions?.
HTH.
nass
===
www.nasstec.co.uk
 
I have the same problem, with the same hijacker ( spylocked.com). i have
deleted cookies. My antiviral/antispyware ran a full scan eliminated some
hijackers (apparently not all because this one remains). I can not determine
which .exe is responsible for this on the task manager.
 
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