Help me fix this BSoD

  • Thread starter Thread starter A.L.A.N.
  • Start date Start date
A

A.L.A.N.

Hi. I have a major problem that I must find a way to fix.

Windows automatically updated the firewalls on two of my
computers. No problem, right? Well... now the computer
will try to start up then suddenly stops, shows the BSoD
and tells me it's trying to prevent damage to the system,
then dumps the physical memory and reboots, only to
continue the cycle over and over...

Strangely enough the two computers with diferent
firewalls are in different TOWNS let alone different
rooms.

What is the problem and how do I fix this.

PS. I just had #3 come in to my office and tell me he has
the same problem and he doesn't even have a firewall.

HELP ME FIX THIS, PLEASE!

Contact:
(e-mail address removed)
phone: 1-250-309-7251 (no phone charges plz)
 
Next time you see the blue screen, write down the hexadecimel number after
the word STOP. It looks something like this: 0x000...

Also write down the error description, which is written in caps and
underscores and LOOKS_LIKE_THIS.

Those two bits of informarion explain what happened, so they are your
starting point for solving the problem. You can search for them in
Microsoft's knowledge base, but here's a better idea: Post them here and
we'll help you out.

Windows would only update your firewall if you set your computer to
automatically install updates from Windows Update. In that case, service
pack 2 would be automatically installed on your computer. SP 2 replaces the
old Internet Connection Firewall with the new Windows Firewall. By itself,
that won't cause a blue screen error. Something else is causing your
problem.
 
Here's how to see the blue screen:

Start your computer in Safe Mode and go to Control Panel > System > Advanced
tab > click the Startup and Recovery 'Settings' button. Remove the checkmark
from 'Automatically restart'.

There are many different STOP errors, so it's not unusual that different
computers have different problems, or even multiple problems. Service packs
can cause problems in computers that are misconfigured, however unwittingly,
or infected with viruses and/or spyware, however unknowingly.
 
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