help me !! computer say that i need kernel.dll

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G

Guest

i got problem

my moniter is black and it say i need kernel.dll

i find it at http://www.dll-files.com/ and put it in the C:\WINDOWS\system32

but i still can't start XP in normal or save model

how can i do ??

please help me !
 
When did all this happen? Did you install a new video driver or Windows
update?

Can you get into SAFE-MODE? Let us know this before we tell you your
best course of action.

Regards,
 
I got this problem at 2005/12/16 pm06:00.

I didn't install new video driver or Windows updates !

I just copy some files and go outside !

When i am back , my computer is restarting.

My computer become black and tell me

"multi(())disk(())rdisk(())partition(1)\WINDOWS\system32\ntoskrnel.exe"
"multi(())disk(())rdisk(())partition(1)\WINDOWS\system32\hal.dll"
"multi(())disk(())rdisk(())partition(1)\WINDOWS\system32\KDCOM.DLL"
"發生了一個軟體錯誤,無法啟動Windows。"
Mean i got a error i can't start it !
"請將此å•題報告為: 載入核心(Kernel)所需的dll檔案。"
Mean i need a dll file about Kernel.

At last

I can't get into SAFE-MODE.

That's bad news.
 
CHAGE said:
I got this problem at 2005/12/16 pm06:00.

I didn't install new video driver or Windows updates !

I just copy some files and go outside !

When i am back , my computer is restarting.

My computer become black and tell me

"multi(())disk(())rdisk(())partition(1)\WINDOWS\system32\ntoskrnel.exe"
"multi(())disk(())rdisk(())partition(1)\WINDOWS\system32\hal.dll"
"multi(())disk(())rdisk(())partition(1)\WINDOWS\system32\KDCOM.DLL"
"發生了一個軟體錯誤,無法啟動Windows。"
Mean i got a error i can't start it !
"請將此å•題報告為: 載入核心(Kernel)所需的dll檔案。"
Mean i need a dll file about Kernel.

At last I can't get into SAFE-MODE.

Test the hard drive and the RAM first because there is no point in
reinstalling Windows onto faulty hardware. Also it would be smart to
make sure your computer is not overheating.

1) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
have to get the program from a working machine. You will either
download the precompiled Windows binary to make a bootable floppy or
the .iso to make a bootable cd. If you want to use the latter, you'll
need to have third-party burning software on the machine where you
download the file - XP's built-in burning capability won't do the job.
In either case, boot with the media you made. The test will run
immediately. Let the test run for an hour or two - unless errors are
seen immediately. If you get any errors, replace the RAM.

2) Test the hard drive with a diagnostic utility from the mftr. Download
the file and make a bootable floppy or cd with it. Boot with the media
and do a thorough test. If the drive has physical errors, replace it.

If you need to replace the hard drive, obviously you'll also have to do
a clean install of Windows. If the hard drive is good, then try a
Repair Install.

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install

If you are uncomfortable doing computer diagnosis, take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). There is no shame in taking your machine to a specialist;
we all have our areas of expertise.

Malke
 
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