When I boot up my computer and then click on my user name, I get an error
message that Windows Explorer has encountered a problem. When I click out
of
that, the screen is blue and blank. I can't get windows to go further.
When I
follow the instructions for reconfiguring to a new start point, I get a
message in the prompt line "Access denied". I also tried the string below,
but it only showed a lot of lines of Scannow, Scanonce, etc. I don't think
it
actually scanned. Can anyone help? I have tried numerous things.