Help in rating workshop topics

[Guest]

Hi,
I am conducting a workshop on Introduction to Win XP, Troubleshooting XP
& XP Technologies to students in one of the polytechnic. Hope the MVPs here
can help me rate my topics and give me some comments...

Objectives:

•Enrich students with the knowledge to maximize Windows XP performance

•Enrich students with basic troubleshooting skills so that they will be able
to handle day-to-day problems during their life in NP.

•Introduce new technologies of Windows XP so that students can benefit the
use of Windows XP and apply the use of its technologies in day to day
applications.


Topics:

Topic 1: Windows XP fundamentals
•Essential computer terminology
•What is an operating system?
•Windows XP versions
-Home Edition
-Professional Edition
•Introduction to File Systems
-What is a File System?
-FAT32 vs NTFS
•Types of user accounts

Topic 2: Windows XP setup fundamentals in NP
•Computer Name & Domain
•Wireless LAN configuration
-What is an IP address?
-What is SSID?
-Wireless locations in NP
-Proxy settings
•Network Drives
-What is a network drive?
-Mapping network drive
•Installing NP approved software
•NP Dialup configuration

Topic 3: Introduction to Malicious Codes
•What are malicious codes?
•Viruses
•Trojan horses
•Worms
•Introduction to Spyware & Adware

Topic 4: Software Troubleshooting
•Handling malicious codes
•Handling Incompatible Software
•Handling software crashes
•Device Drivers
-Intro to Device Drivers
-Finding Device Drivers
•Troubleshooting NPNet
•Error Reporting
•When is the right time to reformat?

Topic 5: Protecting your laptop
•Introduction to XP Updates
-Critical updates
-Optional updates
-Driver updates
-Express Installation vs Custom Installation
•Windows XP Security Center
•Service Packs
•Symantec Antivirus Corporate Edition
•Backup
•Firewalls
•Warranty Coverage

Topic 6: Win XP Tips & Tricks
Questions on how to improve Windows XP performance will be raised by
students. Tips on how to make the computer boot faster will also be taught.
Students may be introduced to the use of system configuration utility. This
topic will be taught in the form of a discussion, whereby the use of Internet
is partially applied to learn the tips and tricks in this topic.


Topic 7: Windows XP Technologies
•Remote Assistance: Helping your friend online
•Remote Desktop Connection: accessing your desktop with your laptop at home
•Typing Chinese words with Windows XP built-in Chinese Input
•Pop-up blocker: Preventing malicious attacks from pop-ups


Topic 8: What’s new in Windows XP Service Pack 2 (Group Discussion)
Students will be guided to visit websites to find out information about
what’s new in Windows XP Service Pack 2. This group discussion aims to
enhance their knowledge on new technologies associated with Windows XP
Service Pack 2. Compatibility issues with laptops will be acquired throughout
the research process as well. Students will be asked to present their
findings.

This workshop will be for those less IT-savvy ppl...

 

[Rick \Nutcase\ Rogers]

Looks like a good outline to me, but that would be more than a workshop to
be fully covered. More like a full semester. A primary focus should be made
on system security, as a lack of it is the number one cause of user issues.
Not just viruses, but spy/ad software as well. Teach them to control the
urge to click willy-nilly on everything that comes up on the screen.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Thanks Rick,
Can you like elaborate on the system security part? My topics for
that aren't enough?

Hope to hear your reply

 

[Guest]

You should include an hour about how to block senders of e-mail spams, etc.
in Outlook Express. Not just clicking the "block sender" click for one
e-mail adress but the entire range of potential source that the spammer is
using . Get the range of the IP address and domain names using the
International Whois file access system from NIC. Many of this stuff comes
from off-continent, Poland ,China, Spain, Korea, etc. Eg. 222.*.*.* will
block one of the kr nodes. Go to "tools" and click "block senders list" and
add the offending range.
Bill

 

[CWatters]

Hi,
I am conducting a workshop on Introduction to Win XP, Troubleshooting XP
& XP Technologies to students in one of the polytechnic. Hope the MVPs here
can help me rate my topics and give me some comments...

Perhaps add "Phishing and Identity theft"

 

[Rick \Nutcase\ Rogers]

Lock down the system:

- stressing the use of firewalls and av software, and keeping same up to
date
- always install critical updates (doesn't hurt to subscribe to a security
bulletin like cert either)
- do not allow all users to run on admin accounts
- teach users not to open attachments w/o verifying that they were sent
intentionally
- teach them to ignore tempting offers and delete without reading
unsolicited email
- teach them to getting used to either frequently changing email addresses
or learning to setup filters, especially if they just hand it out to anyone
or any site that wants it for registration
- freeware often isn't, usually it's a package deal
- just because it's cute doesn't mean it's friendly
- you can't win a lottery that you didn't enter

Most of all, learn about the system. How it runs, how to control what is
running. Understanding of the basic mechanics is often enough for many to
figure out on their own how to avoid trouble in the first place.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi Bill,
Thanks for your comments...however, they are not using Outlook
Express.. The polytechnic is damn clever to tell them to use an Internet
based Lotus Notes client....