Help ... Help ... NEED Help .. Windows Mail ... Blank & Black Scre

  • Thread starter Thread starter Manning
  • Start date Start date
M

Manning

Because of my work, I reply to hundreds of email .. This NEW Gateway Quad 35
days
old is giving me problems with Vista Home Premium Mail
*** Some times when I open an Email to reply, the email screen goes blank /
clear /
like transparent .. a few seconds later turns black and I can NOT continue
... and the only way to cont. sending emails is to re-start ...
I do not have this problem in the office comp. (also Vista) and my Lap-top
any advise ??
Anti-virus McFee
Vista Home Premium
 
Manning said:
Because of my work, I reply to hundreds of email .. This NEW Gateway Quad 35
days
old is giving me problems with Vista Home Premium Mail
*** Some times when I open an Email to reply, the email screen goes blank /
clear /
like transparent .. a few seconds later turns black and I can NOT continue
.. and the only way to cont. sending emails is to re-start ...
I do not have this problem in the office comp. (also Vista) and my Lap-top
any advise ??
Anti-virus McFee
Vista Home Premium
Click to expand...

Are you using McAfee to scan your email? If so, disable that feature and
see if the problem persists.

Alias
 
Hi

First, how large is the inbox? Windows Mail isn't really designed for that
kind of heavy duty use, you'd be better off with a third party product.

Also, does the problem get any better if you disable email scanning in your
antivirus software?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
Cause of transparent Windows Mail windows = McAfee.

Mc Afee must be UNINSTALLED.


I Bleed Blue and Gold
GO BEARS!
 
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