HELP - DUPLICATE COM & LPT PORTS

  • Thread starter Thread starter Fred Goldberg
  • Start date Start date
F

Fred Goldberg

If I check the properties of any printer (START/Settings/Printers and
Faxes) and click on PORTS I see 2 each of all the following ports: COM1,
COM2 COM3, COM4, LPT1, LPT2, LPT3 and FILE. FILE may or may not be related
to the problem. Under Device Manager, everything looks normal (no dups).

This is causing a problem with my "Intuit Internal Printer" (a PDF printer)
so that it will no longer work. It uses a COM1 setting. I believe the
problem started when I installed the ZAN Image Printer (comverts an html
file to a tiff file).

I have uninstalled the ZAN Image Printer and Adobe Acrobat and deleted the
Intuit Internal Printer followed by running both Symantec's WinDoctor and
Advanced System Optimizer's Registry Cleaner. I also deleted the COM and
LPT ports with Device Manager and rebooted.

The duplicate ports reappeared. Other than reinstalling Windows (Gee - I
hope not), I don't have any clue as to a resolution. I suspect a registry
issue. Any help would be greatly appreciated. Thanks.

Fred
 
Boot into Safe Mode, open Device Manager, delete ALL instances of the LPT
and COM ports you find, reboot and Windows will find them and install the
drivers.
 
Thanks Jerry. But, as I said below, I already did that. Under device
manager, both before and after deleting and re-booting, everything looks
fine. The only thing that does not look fine, and is indicative of this
problem, is the duplicate ports listed on the Properties/Ports tab of all
printers. I assume this is being derived from somewhere in the registry.

Fred
 
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