Help and Support

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to open up "Help and Support" through the START menu, IT DOES NOT
OPEN!!

In other words, I have lost my total ability to use Help and Support..there
is no Table of Contents...there is no Index...etc.

IS THERE A WAY TO RECOVER my Help and Support files???

Thanks,

FLKulchar
 
Start with DLL registration. Proceed to the next method if one fails to
resolve the problem.

Type in Start, Run dialog:

helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript

Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

Reinstalling HelpCenter:

Open "C:\Windows\Inf" folder and locate the PCHealth.inf file. Right-click
the file and choose "Install". Insert your XP CD when prompted. If you have
a Service Pack installed, be sure to point to the
%Windir%\i386\ServicePackFiles folder, or your slipstreamed XP CD (if
available).

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


message When I try to open up "Help and Support" through the START menu, IT DOES NOT
OPEN!!

In other words, I have lost my total ability to use Help and Support..there
is no Table of Contents...there is no Index...etc.

IS THERE A WAY TO RECOVER my Help and Support files???

Thanks,

FLKulchar
 
FROM THE START, RUN DIALOG??

Yes.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


message Dear Ramesh:

I don't know how to thank you, but the problem is NOW fixed since I
installed the FixWinXPHelp[1] from
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

I DO HOWEVER HAVE A QUESTION OF YOU?

HOW WAS I SUPPOSED TO FIX THE PROBLEM USING YOUR 1ST METHOD...FROM THE
START, RUN DIALOG??
 
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