Having problems downloading and also viewing attachments.

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  • Start date Start date
G

Guest

Running WinXP with all the updates.Ran virus scanners,spyware
scanners,adaware scanner,chkdsk,msconfig(for any unknown software),system
file checker,deleted TIF f.older,ran ccCleaner.
Can anybody please help? Thanks-George
The downloads start-look like they are downloading-then the download screen
blinks off-then nothing! No download-no file-nothing.
 
razzamatazzer said:
Running WinXP with all the updates.Ran virus scanners,spyware
scanners,adaware scanner,chkdsk,msconfig(for any unknown
software),system file checker,deleted TIF f.older,ran ccCleaner.
Can anybody please help? Thanks-George
The downloads start-look like they are downloading-then the
download screen blinks off-then nothing! No download-no
file-nothing.
Click to expand...

Give an example.

Anything in the Event Log?
Tried in Firefox or an alternative browser?
 
Hi Shenan,
When I try to download my payckeck stub(pdf format) it looks like it's
downloading and then after it's done it blinks off and never opens.I cannot
downlaod attachments on yahoo email.If I try to download a program file off
of the internet,it does the same thing as the pdf file.I do not have any
other browsers,and really do not want any others.I also tried a restore
point,but it didn't work.I unistalled and re-downloaded adobe,but that didn't
fix it.As far as the event log,I have no clue about this.Thanks-George
 
razzamatazzer said:
Running WinXP with all the updates.Ran virus scanners,spyware
scanners,adaware scanner,chkdsk,msconfig(for any unknown
software),system file checker,deleted TIF f.older,ran ccCleaner.
Can anybody please help? Thanks-George
The downloads start-look like they are downloading-then the
download screen blinks off-then nothing! No download-no
file-nothing.
Click to expand...

Shenan said:
Give an example.

Anything in the Event Log?
Tried in Firefox or an alternative browser?
Click to expand...
When I try to download my payckeck stub(pdf format) it looks like
it's downloading and then after it's done it blinks off and never
opens.I cannot downlaod attachments on yahoo email.If I try to
download a program file off of the internet,it does the same thing
as the pdf file.I do not have any other browsers,and really do not
want any others.I also tried a restore point,but it didn't work.I
unistalled and re-downloaded adobe,but that didn't fix it.As far as
the event log,I have no clue about this.Thanks-George
Click to expand...

So.. What I am reading now is that the only file(s) you are having trouble
with are Adobe PDFs.

Two things to try..

1) Go download a PDF and SAVE it - do not open it. Then open Adobe Acrobat
Reader and do a File --> Open and open the file.. Does that work?
2) Change Adobe Acrobat Reader so that it opens "inside the browser" *if* it
is not set that way now - and set it to NOT open "inside the browser" if it
is set to open in the browser window. Then try your download again.

Otherwise.. You need to uninstall Adobe Acrobat Reader completely.

You'll then have to reboot, log in as an administrative level user, open
registry editor and delete all Adobe Acrobat related keys.

You'll then have to look through your hard drive (Program Files.. Program
Files\Common.. Etc..) and delete every directory related to Adobe Acrobat.

Reboot.

Download the latest Adobe Acrobat Reader (7.0.7) and install it.
 
Hi Shenan,
No-am having problems downloading programs off the internet,cannot view
attachments in emails,cannot view any pdf files that I try to download(the
only ones I can view,are the ones already downloaded to my computer,
 
When was the last time you deleted the files from the Temporary Internet
files folder?
When you download a file, what is your save location?
Have you created a save location or it is going to Temporary Internet files
folder?
 
I delete the TIF folder everyday.I either save it to desktop or open it(when
all is working normally).Thanks-George
 
Hi

I am having the same problems you are in terms of being able to download
files. Al of the steps you pointed out I have completed as well.
What was the solution for your issue?
PG

razzamatazzer said:
I delete the TIF folder everyday.I either save it to desktop or open it(when
all is working normally).Thanks-George
Click to expand...
 
Hey Philip,
I never really solved the problem,but came up with a work-around for it. I
had "Free Download Manager" installed and I now use that to view and download
things. A little of a hassle,but until I figure(or someone else does) it
out,this is the temporary solution for me...maybe you have a similar
downloading program installed? I hope you find a solution.Please let me know(
and I will do the same),if you find it.Thanks-George
 
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