Has anyone filed a Counterfeit Report to get a new key?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

Where is the form available from??

I can't find it on the Microsoft site.

How do I get the ball rolling in order to clear this up.

I don't believe that my key is really invalid. I purchased preloaded from
Best Buy.
Could it be wrong?

Thanks

drfarnha
 
Please follow this WGA troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012

2. After running the WGA Diagnostic Tool, click
on the "Validation" tab and then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in your detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.


--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| Hi,
|
| Where is the form available from??
|
| I can't find it on the Microsoft site.
|
| How do I get the ball rolling in order to clear this up.
|
| I don't believe that my key is really invalid. I purchased preloaded from
| Best Buy.
| Could it be wrong?
|
| Thanks
|
| drfarnha
|
 
drfarnha said:
Hi,

Where is the form available from??

I can't find it on the Microsoft site.

How do I get the ball rolling in order to clear this up.

I don't believe that my key is really invalid. I purchased preloaded from
Best Buy.
Could it be wrong?
Click to expand...

Best Buy is legit. It's microsoft that's got it's wires crossed.
 
drfarnha said:
Hi,

Where is the form available from??

I can't find it on the Microsoft site.

How do I get the ball rolling in order to clear this up.

I don't believe that my key is really invalid. I purchased preloaded from
Best Buy.
Could it be wrong?
Click to expand...

Best Buy is legit. It's microsoft that's got it's wires crossed.
 
Best Buy is legit. It's microsoft that's got it's wires crossed.
Click to expand...


I would add the caveat that if the PC came out of a seal box, off a
shelf at Best Buy, then it is almost certainly legitimate (unless Best
Buy was defrauded initally). However, if it's a refurbished computer
that's been through Best Buy's "repair" service, there's a slight chance
of a getting a questionable license; Best Buy doesn't pay enough to
hire/keep truly competent technicians.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
drfarnha said:
Hi,

Where is the form available from??

I can't find it on the Microsoft site.

How do I get the ball rolling in order to clear this up.

I don't believe that my key is really invalid. I purchased preloaded
from Best Buy.
Could it be wrong?

Thanks

drfarnha
Click to expand...

WGA, like ALL forms of copy-protection is flawed. But if I were you,
I'd turn in Best Buy and let them and MS fight it out.

--
Peace!
Kurt Kirsch
Self-anointed Moderator
http://microscum.com
"It'll soon shake your Windows
And rattle your walls
For the times they are a-changin'."
 
Back
Top