Hard drive crashed

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Made some clicking noise then I got the blue screen of death. I was
able to reboot and ran error checking. But I cannot, for the life of
me, find the error report? Even googling it I cannot find it.
So, can anyone tell me where it is?
Thanks
 
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My hard drive started to make clicking noises then I got the blue
screen of death. I was able to reboot and ran a error check. Here is
the report. I've no clue what it means. Would someone mind telling me
if there is anything pointed out here, please?
Thanks

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 42 unused index entries from index $SII of file 0x9.
Cleaning up 42 unused index entries from index $SDH of file 0x9.
Cleaning up 42 unused security descriptors.
CHKDSK is verifying file data (stage 4 of 5)...
Read failure with status 0xc000009c at offset 0x3570000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0x357a000 for 0x1000
bytes.
Windows replaced bad clusters in file 265
of name \WINDOWS\system32\acledit.dll.
Read failure with status 0xc000009c at offset 0x362b000 for 0x5000
bytes.
Read failure with status 0xc000009c at offset 0x362b000 for 0x1000
bytes.
Windows replaced bad clusters in file 279
of name \WINDOWS\msagent\intl\agt040b.dll.
Read failure with status 0xc000009c at offset 0x367e000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0x3683000 for 0x1000
bytes.
Windows replaced bad clusters in file 300
of name \WINDOWS\system32\apcups.dll.
Read failure with status 0xc000009c at offset 0x36d4000 for 0x9000
bytes.
Read failure with status 0xc000009c at offset 0x36dc000 for 0x1000
bytes.
Windows replaced bad clusters in file 308
of name \WINDOWS\system32\atmpvcno.dll.
Read failure with status 0xc000009c at offset 0x329d000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0x32a9000 for 0x1000
bytes.
Windows replaced bad clusters in file 1861
of name \WINDOWS\system32\acelpdec.ax.
Read failure with status 0xc000009c at offset 0xa7304000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa7305000 for 0x1000
bytes.
Windows replaced bad clusters in file 3796
of name \WINDOWS\system32\c_g18030.dll.
Read failure with status 0xc000009c at offset 0xa7359000 for 0xc000
bytes.
Read failure with status 0xc000009c at offset 0xa735f000 for 0x1000
bytes.
Windows replaced bad clusters in file 8720
of name \WINDOWS\system32\dllcache\migrate.exe.
Read failure with status 0xc000009c at offset 0x34bf000 for 0xe000
bytes.
Read failure with status 0xc000009c at offset 0x34c9000 for 0x1000
bytes.
Windows replaced bad clusters in file 10037
of name
\DOCUME~1\nameVI~1\LOCALS~1\TEMPOR~1\Content.IE5\NMZZSHC3\FUNC_0~2.JS.
Read failure with status 0xc000009c at offset 0xa7020000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa7029000 for 0x1000
bytes.
Windows replaced bad clusters in file 13113
of name \hp\tmp\src\psptr\com_lang\drivers\com_os\hpztbx09.ex_.
Read failure with status 0xc000009c at offset 0xa7249000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa7252000 for 0x1000
bytes.
Windows replaced bad clusters in file 19616
of name \DOCUME~1\nameVI~1\MYDOCU~1\FILMAN~1\FROMSC~1\DAVEGO~1.PDF.
Read failure with status 0xc000009c at offset 0xa6ebe000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa6ec2000 for 0x1000
bytes.
Read failure with status 0xc000009c at offset 0xa6f13000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa6f1c000 for 0x1000
bytes.
Windows replaced bad clusters in file 31917
of name \PROGRA~1\WINDOW~2\migrate.exe.
Read failure with status 0xc000009c at offset 0x3249000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0x3250000 for 0x1000
bytes.
Windows replaced bad clusters in file 32717
of name \DOCUME~1\nameVI~1\MYDOCU~1\MYPICT~1\Sisters\SIED08~1.JPG.
Read failure with status 0xc000009c at offset 0x33ab000 for 0x8000
bytes.
Read failure with status 0xc000009c at offset 0x33b2000 for 0x1000
bytes.
Windows replaced bad clusters in file 34580
of name \SYSTEM~1\_RESTO~1\RP195\snapshot\REPOSI~1\FS\INDEX.BTR.
Read failure with status 0xc000009c at offset 0x3358000 for 0x5000
bytes.
Read failure with status 0xc000009c at offset 0x335a000 for 0x1000
bytes.
Windows replaced bad clusters in file 40791
of name \WINDOWS\P0620Cfg.exe.
Read failure with status 0xc000009c at offset 0xa6f6f000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa6f76000 for 0x1000
bytes.
Windows replaced bad clusters in file 41528
of name \PROGRA~1\QUICKT~1\QTSystem\QUICKT~2.RES\es.lproj\QUICKT~1.QTR.
Read failure with status 0xc000009c at offset 0x31f8000 for 0x1000
bytes.
Read failure with status 0xc000009c at offset 0x31f8000 for 0x1000
bytes.
Windows replaced bad clusters in file 47646
of name
\DOCUME~1\name~1\MYDOCU~1\FILMAN~1\DIFFUS~1\ROMANC~1\SYNOPS~1.FDR.
Read failure with status 0xc000009c at offset 0x32f2000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0x3301000 for 0x1000
bytes.
Windows replaced bad clusters in file 52283
of name \WINDOWS\$hf_mig$\KB912812\SP2QFE\cdfview.dll.
Read failure with status 0xc000009c at offset 0xa6e01000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa6e0f000 for 0x1000
bytes.
Windows replaced bad clusters in file 71470
of name \PROGRA~1\MACROM~1\FIREWO~1\FIRSTR~1\Nav Menu\Styles.stl.
Read failure with status 0xc000009c at offset 0xa6d42000 for 0xe000
bytes.
Read failure with status 0xc000009c at offset 0xa6d4d000 for 0x1000
bytes.
Windows replaced bad clusters in file 82116
of name \DOCUME~1\nameVI~1\MYDOCU~1\ULEADD~1.0\Capture\DMF060~2.MPG.
Read failure with status 0xc000009c at offset 0x3518000 for 0xd000
bytes.
Read failure with status 0xc000009c at offset 0x3522000 for 0x1000
bytes.
Windows replaced bad clusters in file 98030
of name
\DOCUME~1\nameVI~1\MYDOCU~1\ULEADD~1.0\Capture\DMF060~2\~S94C4~3.JPG.
Read failure with status 0xc000009c at offset 0xa7198000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa719e000 for 0x1000
bytes.
Read failure with status 0xc000009c at offset 0xa71ef000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa71f8000 for 0x1000
bytes.
Windows replaced bad clusters in file 99159
of name \PROGRA~1\Pinnacle\Studio 8\Buttons\CORPOR~4.TGA.
Read failure with status 0xc000009c at offset 0xa7577000 for 0x3000
bytes.
Read failure with status 0xc000009c at offset 0xa7578000 for 0x1000
bytes.
Windows replaced bad clusters in file 99691
of name \PROGRA~1\Pinnacle\Studio 8\Buttons\HO551F~1.TGA.
Read failure with status 0xc000009c at offset 0xa72a8000 for 0x10000
bytes.
Read failure with status 0xc000009c at offset 0xa72ab000 for 0x1000
bytes.
Windows replaced bad clusters in file 102463
of name \PROGRA~1\Pinnacle\HOLLYW~1.6\Objects\14-FRA~1\NEONSQ~1.HFO.
Read failure with status 0xc000009c at offset 0xa741b000 for 0xe000
bytes.
Read failure with status 0xc000009c at offset 0xa7421000 for 0x1000
bytes.
Windows replaced bad clusters in file 103540
of name \PROGRA~1\Pinnacle\SHARED~1\Filter\SMARTM~1.DLL.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Adding 34 bad clusters to the Bad Clusters File.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

78180290 KB total disk space.
57664508 KB in 68635 files.
25628 KB in 5631 indexes.
136 KB in bad sectors.
177142 KB in use by the system.
65536 KB occupied by the log file.
20312876 KB available on disk.

4096 bytes in each allocation unit.
19545072 total allocation units on disk.
5078219 allocation units available on disk.

Internal Info:
90 a8 01 00 24 22 01 00 ac c5 01 00 00 00 00 00 ....$"..........
a8 0e 00 00 00 00 00 00 23 02 00 00 00 00 00 00 ........#.......
ce e9 e1 06 00 00 00 00 22 9b eb 56 00 00 00 00 ........"..V....
06 e0 60 09 00 00 00 00 7e 98 6f d7 06 00 00 00 ..`.....~.o.....
88 3a b7 47 02 00 00 00 86 c2 9c 8e 09 00 00 00 .:.G............
20 1d d3 b2 00 00 00 00 c0 38 07 00 1b 0c 01 00 ........8......
00 00 00 00 00 f0 8f bf 0d 00 00 00 ff 15 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at
 
if you are in warrantee (hard disks usually have 3 years )
you can get it replaced at no cost
 
Yup. Learned my lesson after the last crash. This is the second HD
for this laptop. Interesting.
thanks.
 
Thank you John Jay,
Reading the invoice it only has a year, of which I am 11 months into.
Phew.
 
ahhh... this is a LAPTOP.....THATS why the hd has only 1 year, since it is a
smaller kind (2.5 inch).

To reduce strain:
listen.... in the POWER OPTIONS (in the control panel), look in the POWER
SCHEMES.

Now there you will probably have 2 columns there, one is for PLUGGED IN and
the other for RUNNING ON BATTERIES. See this image
http://www.windowsitpro.com/Files/8540/screen_01.gif

Well when its plugged in, its not a good idea to have the hard disks turn on
and off all the time,
the system going into standby every 20 mins... This turning on and off MAY
be putting,
more strain on the system than needed. So ONLY for the plugged in options,
make the TURN OFF HARD DISKS into NEVER, and perhaps the STANDBY to NEVER or
increase the time. This depends on how you use the laptop, if you turn it
off when you leave etc.
But you get the general idea.... spining up and down the disks adds
strain... its better to have them
spinning all the time....

When in battery mode, the disk should stop spinning for conversion of
battery energy.

ALSO! have you ever seen the TEMPERATURE that the disks build up? Some
laptops get very hot.... there are some programs that can use the
built in sensors and what is called SMART technology in disks that see and
read data, and tell you the temp, and even SMART gives you
more information about the health of your disk, and even predict its life
expentancy!...
Since this is the second time.. and you are going for your 3rd disk, I think
it is time to
see why this could be happening... Just as a good doctor must look for the
cause and not treat only the symptoms :-)

Take a look at these 3 FREE applications for your hard drive monitoring:
http://www.snapfiles.com/get/hddthermometer.html
http://www.snapfiles.com/get/hdtune.html
http://www.snapfiles.com/get/hddhealth.html


Hope this info helps...

-Ken
 
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John said:
see why this could be happening... Just as a good doctor must look for the
cause and not treat only the symptoms :-)

Could it be because it is a Compaq Presario?

Much thanks.
 
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