Hacker Victim Seeks Help

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

1. I'm being bombarded with Trojans and malware.
2. I've been trying to keep cracker hackers' out.
3. I made a boo-boo in both "Services" & "Computer
Management" trying to lock' out crackers'.
4. I've locked myself out of "Administrator" privelages.
5. I OWN THE DANG COMPUTER! I think..
6. I can't restore the Administrator'. When I try to re-
enable the Administrator', a window comes up claiming I
need to have the Workstation' started. Ah! But I had
previously gone through all the "Services" and disabled
workstation' and all other "wireless"and "LAN" services.
When I try to start up the WorkstationProperties'service,
I get a prompt saying "Access Denied Error 5".
7. I have a serious problem with cracker hackers' malware,
and it's unmanageable without having Admin rights because
my computer is denying me rights to delete certain
programs, or change file names,etc etc. I have to do the
ctrl alt del thingy just to log on now. There is nowhere
to enter my password for a logon until I do the ctrl alt
del move. Pulling the hair from my scalp! I know security
is a big concern, and I'm living proof of that because I
am getting criminally harassed by a cracker'. But I should
be able to control my computer some of the time! Bill
Gates and co. have made so many patches to down at the
download center to prevent hacks' from "taking complete
control over your XP Windows". Well.... I've lost control,
and I can't believe these crackers have more control over
MY computer then I do. I'm needing some help, please.
I can't get the online live support center. The windows
that come up when I request remote assisstance are larger
then my front yard! And the funny thing is, this probably
has a 1-2-3 step solution. But, I'm lost now. Please help.
 
Here's your best bet:

1) Disconnect from the internet.
2) Format your hard drive(s).
3) Reinstall Windows XP.
4) Install a good firewall and learn how to configure it propperly and
for maximum protection. This includes turning OFF all automatic
configuration features of the firewall (like Norton's "automatic
program control" for example) that may undermine your own
configuration and allow unwanted connections in and out. Machines
cannot think, and should be allowed to as little as is possible.
5) Reconnect to the internet ONLY after you have verified the
configuration of your firewall and are confident that the firewall is
configured to be secure enough.
6) For the love of Christ, don't forget to visit Windows Update as
your FIRST online stop after reconnecting. ANY network aware OS is
going to have security updates released regularilly, whether Bill and
crew have anything to do with it or not. These are a necessary evil
brought about by the so many unnecessary evils that are out there just
waiting for a chance to slip into your computer through even the
smallest of holes (read: Blaster worm). These security updates are
your best defence against known security holes. An antivirus or
firewall will NOT protect you against threats that exploit security
holes.

Step 4 is far too complex to go into here. If you do not know of a
good firewall or how to configure it, it's time to start doing some
research on google. There's a TON of information out there on
firewalls in general, and help on specific products too. Try
www.grc.com as a starting point.

Just out of curiosity, what have you witnessed on your system that
gives you the idea that you have been hacked? The malware and spyware
you likely installed yourself (you'd be alarmed at how easy that is -
even if you think you know what you're doing). I'm wondering if
you've actually seen any indications at all that another sentient
being (as opposed to a piece of software) is actually interacting with
your computer. About 95% of all "hacks" can be written off as
ad/spy/malware, a virus infection, or simply to user panic.
Fortunately, a (good) firewall will log inbound connection attempts,
and is the easiest way to tell if someone is trying to make a
connection to your computer. If you see a repeating pattern of
attacks comming from the SAME IP address, then you might have an
attacker. Otherwise, the issues you are having are likely local to
your machine (meaning that they are comming from programs you've
installed or changes that you (or a program on your computer) have
made). Unfourtunately, the solution to that problem is a little more
complex than preventing external attack. Search for the keywords
"spyware" and "info" in google for a TON of info on ad/spy/malware -
including ways to deal with it.
then my front yard! And the funny thing is, this probably
has a 1-2-3 step solution. But, I'm lost now. Please help.
Click to expand...

A common misconception. "Simple" fixes are almost non-existant as far
as computers are concerned. The only things that can be fixed simply
are simple devices. Computers are most definitely NOT simple devices
(no, not even a Mac). You have on your desk a machine hundreds of
times more powerful than the computers that guide even modern space
shuttles on their journies through space (I won't even touch the
computers used in the Apollo rockets - an Atari was more computer than
they were - MUCH more!). But that's what makes them so much "fun"!

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