graphic in signature doesn't always display

  • Thread starter Thread starter RFS
  • Start date Start date
R

RFS

I have a graphic image in my signature. It displays fine whey I create an
email, but sometimes when I reply, it doesn't display. It seems to depend on
the type of email that I'm replying too.

Any ideas?
 
RFS said:
I have a graphic image in my signature. It displays fine whey I
create an email, but sometimes when I reply, it doesn't display. It
seems to depend on the type of email that I'm replying too.

This is a true statement. Replies always take the format of the received
message.
 
Graphic signature are (generally) in HTML format. They won't show up
properly in Text or RTF (Rich Text Format), the other two message formats
that Outlook supports. If your signature doesn't show up when you reply to a
message, the odds are the message your received was in Text or RTF format,
and Outlook uses that same format when you reply to the message. If that
happens, you should be able to, in your reply message, go to the FORMAT menu
and change the format to HTML, and then go to INSERT | SIGNATURE to add your
signature in.
 
Your post makes sense, thanks for the help. But I have just tried replying
to HTML emails and for some, my signature pic displays, for others I just
get that box with the "x".

This is getting more challenging... Any thoughts?
 
Well, are we talking about:

1. First, you sending an e-mail including your signature, someone replies to
it, and now you are replying to him. When you do that, the original
signature from when you first sent the e-mail now shows as an X.
or
2. Any old e-mail and when you reply and insert your signature, it shows as
an X.?

The first scenario is certainly understandable, if that's it. E-mails go
through lots of squishing and squashing (to be non-technical! ;) when send
and replied, etc.

I think I would need a more detailed explanation of the steps involved to
get the X, if it's something that always happens under the same
circumatances.

You might also want to post your signature. I could look at the HTML and see
if it's screwy. How did you create your signature? Did you just use
Outlook's user interface? Do you know how to edit the HTML signature file
directly? We might need to do that!
 
Tom, the same thing is happening to my graphic in my signature. I saved a
graphic in my signature successfully before going to 2003. Now I am using XP
WIN2003, I followed the same process as before: I accessed Advanced
Signature Options in HTMP format, attached a Microsoft clipart graphic, saved
it & when I opened a new email, the graphic was a box with a big red X. Any
idea what the heck I did wrong?
 
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