getting sent back to desktop

  • Thread starter Thread starter Mary Spencer
  • Start date Start date
M

Mary Spencer

I have started having problems with being put back on my
desktop when trying to access some things. When in e-mail,
when I try to go to a site (such as doing jigsaw puzzles)
it will take me to desktop instead of the site. It does
this on other sites I am on or freezes my computer
completely. Then I have to start over. Have no idea how to
handle this. Can anyone help?
 
Mary said:
I have started having problems with being put back on my
desktop when trying to access some things. When in e-mail,
when I try to go to a site (such as doing jigsaw puzzles)
it will take me to desktop instead of the site. It does
this on other sites I am on or freezes my computer
completely. Then I have to start over. Have no idea how to
handle this. Can anyone help?
Click to expand...

Your computer is crashing. Since you don't give any details about your
system, what changed between the time things worked and the time things
didn't, etc., here is generic Windows troubleshooting:

1) scan with current antivirus using updated definitions; 2) remove
spyware with tools such as Spybot S&D (www.security.kolla.de) and/or
Ad-aware (www.lavasoftusa.com) - note that it is a good idea to do
virus and spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from running at
startup (see www.blackviper.com for a listing of services). After
making sure the computer is clean - does the problem persist? If yes,
then post back with details or contact good local computer repair shop.

Malke
 
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