Get msg: "Requesting data from MS Exchange Server"

  • Thread starter Thread starter Gerd
  • Start date Start date
G

Gerd

I use Office XP with Outlook connecting to an Exchange Server 2000. Whenever
I start my Outlook it connects to the exchange server to get everything
that's new. However, most of the day I have another dialog box open with the
above message. It just "sit's there" but I don't see any activities and my
inbox for example seems to be up to date.

I just was wondering if anybody knows what this dialog box is for. I
searched the Exchange Server Knowledgebase but did not get any hits on the
message.

It's kind of anoying and I sure did not have it in the past. I remember
getting it occasionaly when I had lots of e-mails on the server but nowadays
the dialog seems to be there permanently.

If I reboot the PC and start Outlook the dialog box is not there but it
comes up fairly soon.

Thanks for your feedback.
Gerd
 
I'd like to understand why you think of it as a PITA. The whole point of
the dialog is to let you know that Outlook hasn't hung, but is waiting for
data from the Exchange server. Removing the dialog wouldn't make Outlook
more responsive, it would just leave you clueless as to why it wasn't
responsive.
 
Hi Jeff,

It's a PITA because we have half the company on Outlook 98 and they don't
get it. We moved all of the people using remote access to Office XP first
and they all get it. To test this, on the very same computer, we accessed a
person's mailbox several times by remote access using Outlook 98 and there
were no hangs and no delays (text only messages). We "upgraded" it from
Office 97 to Office XP SP2 all hotfixes, which takes fifteen minutes. Now
that dialog box pops up many times. We're using "Work Offline" and clicking
Send/Receive to sync. That dialog stays there sometimes for ten minutes.
Their mailbox didn't change in the fifteen minutes it took to upgrade from
98 to XP. Even clicking the "To:" button to address a message causes it to
pop up. By remote access, I mean either dial-up or DSL IPSEC VPN. On our
LAN, I get it several times a day and the Exchange 5.5 SP4 server is all of
fifty feet away.

There certainly seems to be something else going on rather than the dialog
box giving a warning instead of a hang. I don't know if the RPC binding
order changed or what, but there is definitely something wrong. I've seen
this message posted many times regarding Exchange 5.5 and NT domains.

Ray
 
What happens if you remove all the protocol bindings except TCP/IP? Other
than that, no great ideas as yet. While I've seen a number of complaints
about the dialog in the newsgroups, I've assumed that the problem was just a
transition from <delays, no dialog> to <delays, dialog>, which is exactly
what we were trying to do. It sounds like you're saying, however, that your
transition was from <no delays, no dialog> to <delays, dialog>, which is
certainly a bad thing. Is that the case? If so, I'll see if I can convince
someone to look into this (I work in the Internet mail side of things, not
Exchange).
 
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