genuine product

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Guest

ive had xp pro installed on my computer for over a year now but all of a
sudden im getting a message saying that i dont have a genuine product. BUt i
have the box in which i bought it and product key cd set number . how can i
fix this problem
 
If you bought it and have the genuine product, call/email Microsoft.
Someone stole that CD Key and it is a known pirated key. There is a
tool called "Magical Jellybean Key Finder" (search Google for it) that
you can use to change the key, should you have another valid key.

But, if I bought the thing and paid a small fortune, I'd surely get my
money's worth by contacting Microsoft about it. They'll issue you
another key if you can show that you actually bought it.

http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx
 
engineer2001 said:
If you bought it and have the genuine product, call/email Microsoft.
Someone stole that CD Key and it is a known pirated key.
Click to expand...

LOL! How do you know that?
There is a
tool called "Magical Jellybean Key Finder" (search Google for it) that
you can use to change the key, should you have another valid key.

But, if I bought the thing and paid a small fortune, I'd surely get my
money's worth by contacting Microsoft about it. They'll issue you
another key if you can show that you actually bought it.

http://www.microsoft.com/resources/howtotell/ww/windows/default.mspx
Click to expand...

The OP should contact a member of the WGA team at MS.

http://talkback.zdnet.com/5208-12354-0.html?forumID=1&threadID=23291&messageID=443920

You can find his email address on the web page at the link above.

--
Peace!
Kurt Kirsch
Self-anointed Moderator
http://microscum.com
"It'll soon shake your Windows
And rattle your walls
For the times they are a-changin'."
 
Please follow this diagnostic troubleshooting procedure:

1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012

2. After running the MGA Diagnostic Tool, click
on the "Windows" tab and then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

---------------------------------------------------------------------------­---------------------------------

:

| ive had xp pro installed on my computer for over a year now but all of a
| sudden im getting a message saying that i dont have a genuine product. BUt i
| have the box in which i bought it and product key cd set number . how can i
| fix this problem
 
Carey said:
Please follow this diagnostic troubleshooting procedure:

1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012

2. After running the MGA Diagnostic Tool, click
on the "Windows" tab and then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.
Click to expand...

Polly want a cracker? If WGA behaved properly, there would be no need
for a tool to "maybe" fix it.

Alias
 
kurttrail said:
LOL! How do you know that?
Click to expand...

I know that because that's what the Genuine Advantage tool checks
against - a list of known-stolen/pirated keys. At least that's one of
the checks it does.

http://windows.about.com/od/glossary/p/wga.htm
"For instance, Windows Genuine Advantage checks your Windows product
key against keys commonly used to unlock illegal copies of Microsoft
Windows."

That is the most likely conclusion, IMO. Someone probably posted the
key on the internet, or they may have sold him a counterfeit key in the
first place.

LOL! Information is great isn't it?
 
engineer2001 said:
I know that because that's what the Genuine Advantage tool checks
against - a list of known-stolen/pirated keys. At least that's one of
the checks it does.

http://windows.about.com/od/glossary/p/wga.htm
"For instance, Windows Genuine Advantage checks your Windows product
key against keys commonly used to unlock illegal copies of Microsoft
Windows."

That is the most likely conclusion, IMO. Someone probably posted the
key on the internet, or they may have sold him a counterfeit key in
the first place.

LOL! Information is great isn't it?
Click to expand...

Of course your information totally discounts the possibility that WGA
may be giving off a false postive result.

As for the source of your information, about.com, it does give some
OBVIOUSLY fallacious info.


"You only have to validate your Windows XP copy once." -
http://windows.about.com/od/glossary/p/wga.htm


From http://www.microsoft.com/genuine/downloads/FAQ.aspx:

Q:Is genuine Windows validation a one-time process?
A:We've designed validation to be as easy as possible. Validation itself
just takes a moment. The lengthiest part of the process is downloading
the ActiveX control that performs validation. The ActiveX control is
downloaded on the first validation and when a new version is available
from Microsoft. So, while it's not a one-time process, it is still quick
and easy.


So yes, information is great, if that information can be trusted.

--
Peace!
Kurt Kirsch
Self-anointed Moderator
http://microscum.com
"It'll soon shake your Windows
And rattle your walls
For the times they are a-changin'."
 
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