Hi Serge,
It would be easy to identify if it's a problem with your CD ROM drive
is you could transplant the CD drive from one of the two computers
which the game is launching from to the one with the Insert CD error.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Assisted Support:
http://support.microsoft.com/select/?target=assistance
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Thanks Jimmy, but still won't run.
|
| Serge
| >-----Original Message-----
| >Hi Serge,
| >
| >If you've already tried the suggestions in my posting
| (see below)
| >make sure that you're using an administrator's account as
| well.
| >
| >Before we begin troubleshooting the issue, if you have
| more than one
| >DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've
| seen
| >this type of problem resolved by simply using the other
| DISC player.
| >
| >Here are some other more involved solutions which have
| worked:
| >
| >1. Before we begin, please save a restore point for your
| system.
| > How to use Windows XP System Restore:
| >
|
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/
| systemrestore.asp
| >
| >2. You might be affected by problems similar to the
| Insert CD error.
| > - Try the advice and DL at:
|
http://support.microsoft.com/?kbid=228985
| > Another trick that I found sometimes works is to make
| the limited account an
| > administrator account and run that game once. This
| should create the registry
| > settings and permissions for that user to be able to
| properly run the game.
| >
| >3. Kazaa or Kazaa light is installed on your system.
| > - Uninstall the game(s) and Kazaa, and reinstall
| from original CD.
| >
| >4. Multiple CD drives on your system including Virtual
| CD drives.
| > - Disconnect all but the main CD drive and try the
| game. You
| > might have an older drive, or a CD Writer which
| is incompatible
| > with the Safe Disk copy protection on the CD.
| (Contact Vendor).
| >
| >5. Your antivirus or application firewall might be
| conflicting with it.
| > - Disable the software temporarily.
| >
| >6. There might be a patch available for your game to
| correct the issue.
| > - Try
www.avault.com/pcrl/patches_list.asp?letter=a/
| or the game's site.
| >
| >7. Your desktop may need to be set at least 800x600 and
| 16 colors.
| > - Click Start / (Settings) Control Panel / Click
| Display
| >
| >8. Your Video, Sound, or Monitor drivers may need
| updating.
| > - Try updating your Video drivers using the
| instructions at:
| >
http://mvps.org/nibblesnbits/Video.html#drivers
| >
| >9. You might have software running on your system which
| is causing conflicts.
| > - Temporarily disable Startup programs one at a time,
| starting with Firewall,
| > AV, and ad blockers using:
|
http://new.jtsoft2001.com/windows/startup.php
| > You can lookup what a program does before you
| disable it here:
| >
http://www.pacs-
| portal.co.uk/startup_pages/startup_full.htm
| >
| >10. Maybe a Microsoft Security patch is the culprit.
| The only way to be sure is
| > to Unplug from your Internet connection, and then
| repair Windows using
| > this method:
|
http://michaelstevenstech.com/XPrepairinstall.htm
| >
| > After you reboot, try the game again. If it works,
| save a new restore point.
| >
| > Lastly, boot up your system, turn on your XP Internet
| Firewall, plug back
| > into your Internet connection and install all
| Critical and Recommended updates
| > from:
http://windowsupdate.microsoft.com one at a
| time. Test the game after
| > each update to find which is causing the game not to
| start on your PC.
| >
| >--
| >Cheers, Windows XP MVP
| Shell / User
| >Jimmy S.
|
http://mvp.support.microsoft.com
| >
| >Game FAQs:
http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
|
http://nibblesnbits.tk or Call / Contact
| >MS Support at:
http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
| >_________________________________________________________
| >
| >
| >
| message | >| Hello everyone,
| >|
| >| I posted the problem on the 10 feb 05 originally. I had
| >| two responses and tried what they suggested but still no
| >| success. The game installed properly but when I try to
| >| run it it will not go. It keep saying to insert the CD.
| >| I upgraded the firmware of the CDROM and also all the
| >| drivers on the computer. The game works fine on my two
| >| other computers. I am open to more suggestions.
| >|
| >| Thanks
| >|
| >| Serge
| >
| >
| >.
| >
