Frustration with Validation

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I tried to download a trial copy of OneNote.

As part of the process, MS validated my copy of XP, or didn't in my case.

I have an IBM thinkpad with OEM XP Pro installation and product key on the
case. I have spent the last two hours trying to figure out how to fix this
problem and more importantly find a way to contact MS, and surprise,
surprise, can't because this isn't a legal copy.

There has got to be a straightforward way to revalidate this installation
with the product key so I can get on with things.
 
David said:
I tried to download a trial copy of OneNote.

As part of the process, MS validated my copy of XP, or didn't in my
case.

I have an IBM thinkpad with OEM XP Pro installation and product key on
the
case. I have spent the last two hours trying to figure out how to fix
this problem and more importantly find a way to contact MS, and
surprise, surprise, can't because this isn't a legal copy.

There has got to be a straightforward way to revalidate this
installation with the product key so I can get on with things.
Click to expand...

Windows Genuine Advantage (WGA) validation check process does not
complete when you try to validate your copy of Windows XP or Windows
2000 Professional -
http://support.microsoft.com/default.aspx?scid=kb;en-us;905226

Please use the "Contact Us" link at the bottom of Microsoft Download
Center pages to request assistance directly from Microsoft -
http://support.microsoft.com/gp/ContactDownloads

Malke
 
David C said:
I tried to download a trial copy of OneNote.

As part of the process, MS validated my copy of XP, or didn't in my case.

I have an IBM thinkpad with OEM XP Pro installation and product key on the
case. I have spent the last two hours trying to figure out how to fix this
problem and more importantly find a way to contact MS, and surprise,
surprise, can't because this isn't a legal copy.

There has got to be a straightforward way to revalidate this installation
with the product key so I can get on with things.
Click to expand...

Try contacting IBM. It is their problem because they provided the
Windows XP and the product key.

Good luck

Ron Martell Duncan B.C. Canada
 
Back
Top