Frustration with Validation

[Guest]

I tried to download a trial copy of OneNote.

As part of the process, MS validated my copy of XP, or didn't in my case.

I have an IBM thinkpad with OEM XP Pro installation and product key on the
case. I have spent the last two hours trying to figure out how to fix this
problem and more importantly find a way to contact MS, and surprise,
surprise, can't because this isn't a legal copy.

There has got to be a straightforward way to revalidate this installation
with the product key so I can get on with things.

 

[Malke]

I tried to download a trial copy of OneNote.

As part of the process, MS validated my copy of XP, or didn't in my
case.

I have an IBM thinkpad with OEM XP Pro installation and product key on
the
case. I have spent the last two hours trying to figure out how to fix
this problem and more importantly find a way to contact MS, and
surprise, surprise, can't because this isn't a legal copy.

There has got to be a straightforward way to revalidate this
installation with the product key so I can get on with things.

Windows Genuine Advantage (WGA) validation check process does not
complete when you try to validate your copy of Windows XP or Windows
2000 Professional -
http://support.microsoft.com/default.aspx?scid=kb;en-us;905226

Please use the "Contact Us" link at the bottom of Microsoft Download
Center pages to request assistance directly from Microsoft -
http://support.microsoft.com/gp/ContactDownloads

Malke

 

[John]

Hi
If its re-activation you require then look at these articles.

http://support.microsoft.com/default.aspx?scid=kb;en-us;328874#5
http://support.microsoft.com/default.aspx?scid=kb;en-us;328874#4

Regards

John

 

[Ron Martell]

I tried to download a trial copy of OneNote.

As part of the process, MS validated my copy of XP, or didn't in my case.

I have an IBM thinkpad with OEM XP Pro installation and product key on the
case. I have spent the last two hours trying to figure out how to fix this
problem and more importantly find a way to contact MS, and surprise,
surprise, can't because this isn't a legal copy.

There has got to be a straightforward way to revalidate this installation
with the product key so I can get on with things.

Try contacting IBM. It is their problem because they provided the
Windows XP and the product key.

Good luck

Ron Martell Duncan B.C. Canada