fried CPU

  • Thread starter Thread starter Sam Horder
  • Start date Start date
S

Sam Horder

The HSF clip on my Athlon 2800+ snapped and I fried my CPU. It looks
like there was some damage done to the MSI mobo, too. I'm guessing the
HSF clip was never securely fastened when I installed it a year ago. :-(.

Before I go out and get myself a new mobo and CPU, I want to know if
accidental damage is covered by either the CPU or mobo warranty.
 
Sam Horder said:
The HSF clip on my Athlon 2800+ snapped and I fried my CPU. It looks like
there was some damage done to the MSI mobo, too. I'm guessing the HSF
clip was never securely fastened when I installed it a year ago. :-(.

Before I go out and get myself a new mobo and CPU, I want to know if
accidental damage is covered by either the CPU or mobo warranty.
Click to expand...

No chance. Its wallet open time.
 
Sam said:
The HSF clip on my Athlon 2800+ snapped and I fried my CPU. It looks
like there was some damage done to the MSI mobo, too. I'm guessing the
HSF clip was never securely fastened when I installed it a year ago. :-(.

Before I go out and get myself a new mobo and CPU, I want to know if
accidental damage is covered by either the CPU or mobo warranty.
Click to expand...

Being unable to clip a simple retainer in place falls under incompetence
and not accident. It's not covered under warranty. However, if the
motherboard was SUPPOSED to have overheat protection, as all modern
motherboards that take AMD chips do, then the fact that the overheat
protection failed so spectacularly may entitle you to a warranty claim.

Cheers,

Ari

--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. To jump to the end
of the story, as a result of this I need a bone marrow transplant. Many
people around the world are waiting for a marrow transplant, too. Please
volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
Papa said:
Check with the manufacturers and/or where you purchased them.
Click to expand...
If the HSF clip snapped its a defect on HSF. If retaining hook on CPU
socket snapped it is defect on motherboard. If it just became disconnected,
it's down to YOU! If you set shutdown temp in BIOS it would be fault on
motherboard, if you didn't, it's down to YOU again.
MIke.
 
The HSF clip on my Athlon 2800+ snapped and I fried my CPU. It looks
Click to expand...
like there was some damage done to the MSI mobo, too. I'm guessing the
HSF clip was never securely fastened when I installed it a year ago. :-(.

Before I go out and get myself a new mobo and CPU, I want to know if
accidental damage is covered by either the CPU or mobo warranty.
Click to expand...

If the HSF and CPU both came from AMD, the correct answer, for
entertainment purposes only, is that the CPU fried because the fan
seized up, and this is what you must tell AMD in order to obtain a free
replacement under warranty. But before returning the CPU and HSF to
AMD, you must first perform a *proper* diagnosis by connecting the fan
to a 24V source (i.e., red wire to +12V, black wire to -12V) or
backwards to a 12V car battery (red wire to the negative terminal,
black wire to the positive) to confirm that the fan failed.
 
Sam Horder said:
The HSF clip on my Athlon 2800+ snapped and I fried my CPU. It looks like
there was some damage done to the MSI mobo, too. I'm guessing the HSF
clip was never securely fastened when I installed it a year ago. :-(.

Before I go out and get myself a new mobo and CPU, I want to know if
accidental damage is covered by either the CPU or mobo warranty.
Click to expand...

I went through a similar event two or three years ago. I had just bought a
new mainboard, CPU and HS/Fan all from the same supplier. I fitted the HSF
arrangement properly, but within a couple of weeks, the HSF clip snapped and
the HSF fell away from the CPU. This must have happened in the night
sometime, and when I powered it up next morning, the CPU instantly burned
out. Following many attempts to get the damaged good replaced, I gave up
and bought a new CPU and heatsink.

I think you have almost no chance of getting the damaged stuff replaced
under a warranty.

I very much doubt you`ll be getting any bits replaced for free.

Merry Christmas to all...

Steve
 
If the HSF and CPU both came from AMD, the correct answer, for
entertainment purposes only, is that the CPU fried because the fan
seized up, and this is what you must tell AMD in order to obtain a free
replacement under warranty. But before returning the CPU and HSF to
AMD, you must first perform a *proper* diagnosis by connecting the fan
to a 24V source (i.e., red wire to +12V, black wire to -12V) or
backwards to a 12V car battery (red wire to the negative terminal,
black wire to the positive) to confirm that the fan failed.
Click to expand...

No, that is called commiting fraud, and a person performing such an act
belongs in jail for a week or so.

Jon
 
Jon Danniken said:
:>

No, that is called commiting fraud, and a person performing such an act
belongs in jail for a week or so.

Jon
Click to expand...

Not to mention you'll have to spend a night in the box, 3 nights if you lie
on your cot with your shoes on. Rules are rules.
 
Jon said:
"Norm De Plume" wrote:>
Click to expand...
No, that is called commiting fraud, and a person performing such an act
belongs in jail for a week or so.
Click to expand...

Be a winner and abandon your beliefs in honesty, hard work (or any
work), and wartime heroism, and then you too will be accepted by the
Reality Based political establishment now in power.
 
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