FP_DumpError being caused by timeout in global.asa?

[D Newsham]

I'm getting an FP Dump Error:

fp_conn.Open Application("survey1_ConnectionString")
FP_DumpError strErrorUrl, "Cannot open database"

on a 72 question survey that is posting to an Access database. This
error is not consistent, i.e. sometimes people can submit the survey
and sometimes they cannot.

In looking at the global.asa file, I see that the ConnectionTimeout is
set to 15 - would this be 15 seconds, and could this cause the dump
error if it is not long enough?

Thanks
Dina

 

[Thomas A. Rowe]

The default is 15 seconds, and this would not cause a FP dump. The error is
that the database can't be open. Re-create the database connection under
Tools | Web Settings | Database and/or have the host run a check on the
extensions and/or have the host manually check the permissions on the
database folder and the database file.

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