Robert
It's good that Gateway supply all that you need to recover your computer..
what you need to do now is look at the PDF manual for how to use them.. each
manufacturer has its own cute way of 'restoring to factory'..
Re. downloaded programs.. if you 'run' them from the download site, that
action installs them from a remote location in much the same way as if you
had installed from CD.. in order to re-install programs such as these, you
have to use the 'save' option at the point of download, and either keep them
in a folder/partition as installables or burn them to CDs.. as with the OS,
it is not possible to just copy the program directories..
When a program is installed, files are deposited across multiple
folders/directories.. in this way, copying program folders misses all of the
important files that may have found their way into Windows system folders..
You may well have to download them again, this time saving them..
Looking back at the threads, I see that you make reference to duplicate
entries.. what seem to be duplicates are often just shortcuts.. XP allows
multiple access points to programs, so it is easy for the new/newish user to
think that the system is full of unwanted files..
If you go through the more general Microsoft newsgroups, you will see
references to file systems and directories that people don't want because
they never use them and don't like 'mess'.. lol.. there is many a problem
caused by users poking around in the folders, deleting stuff that they feel
is wasting space, that they don't recognise because they were not apparent
when running Windows 98..
To these people, I have one thing to say.. use the system to be productive..
time is better spent learning how to use MS Publisher, Word, or even playing
games.. operating systems don't install folders and files for the 'hell of
it'.. each will have its use.. it's just that the user hasn't encountered
that use yet..
Use the tools that XP provides, but be careful.. Disc Cleanup loads with
some options unchecked.. it is best to leave them that way unless you know
exactly what the program will remove.. defrag your system regularly.. a good
program to get is Diskeeper,
http://www.softwareshelf.com/products/diskeeper_singlepage.html .. it is the
full version of XP Defragmenter and can be set to defrag as you go, or
sheduled for any time that suits you..
Use the tools in IE6 to keep temporary internet files and cookies in check..
re. cookies, they will reappear quite quickly, but the occasional clearout
is no bad thing..
I still think that you should take the route whereby you clean your system
rather than re-format.. it saves much time and trouble re-installing
everything and getting back any customizations that you may have made..
A quick recap of my first post to you..
One shot virus remover..
http://vil.nai.com/vil/stinger/ .. don't save this
program, just run it.. McAfee are continually updating it as new virus
threats emerge, making saved versions out of date fairly quickly..
These three programs can be saved, and updated at any time..
http://www.safer-networking.org/en/index.html
http://www.lavasoftusa.com/software/adaware/
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Spyware Blaster.. you can save and run this.. after installation, update it
occasionally and reset its defences..
http://www.javacoolsoftware.com/
Internet browser hijacks are common enough..
HijackThis is a popular and effective tool, identifying hijackers.. download
it from here..
http://www.spychecker.com/download/download_hijackthis.html
CWShredder will eliminate CoolWebSearch and variants.. there is a free
download here..
CWShredder..
http://www.intermute.com/spysubtract/cwshredder_download.html
About:blank..
http://lunatic-skydance.de/mr/soft/SpoonWeg.exe
For other tools in the fight against spyware, visit this website and
bookmark it..
http://www.pchell.com
You must also run a firewall and anti-virus program.. here are some links
for you..
http://www.mcafee.com.. my preference
http://www.symantec.com
http://www.zonealarm.com
http://www.kerio.com
http://www.gate.com
http://www.avast.com
http://www.grisoft.com
Apologies for the long post again.. I hope that it helps you to understand a
little better.. I don't use anything other than what I have listed in this
thread.. my home system is two networked computers.. using the tools
mentioned and a little commom sense, both systems have been running XP since
its inception without problems (other than hard drive failure).. the people
that I support in my locale also use the same tools, and so far, all have a
good computing experience.. I have not had need to re-format any computer
other than maybe the initial visit to upgrade from older versions of
Windows..
Good luck..
--
Mike Hall
MVP - Windows Shell/user