fix the junk mail box options

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Guest

What good is it to have mail that's supposed to be junk go to the junk mail
box? You still have to click on it and send it to the blocked sender's list.
I have mine set up to only receive from my contacts and my safe lists and
I'm still getting unwanted junk mail in my inbox. I might as well have it
all go there since I have to deal with it anyway. Then I don't have to go to
another box and go through that mail, too. I would think that with all the
bells and whistles available, you'd be able to make this work. Then if we
checked our junk mail folder and there was a real message in it, we could
click on "not junk" and it would be removed from the blocked sender's list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
I guess I don't understand what your asking. Only those I send emails to and
my contacts are on my safe lists.

Diane Poremsky said:
is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
What good is it to have mail that's supposed to be junk go to the junk
mail
box? You still have to click on it and send it to the blocked sender's
list.
I have mine set up to only receive from my contacts and my safe lists and
I'm still getting unwanted junk mail in my inbox. I might as well have it
all go there since I have to deal with it anyway. Then I don't have to go
to
another box and go through that mail, too. I would think that with all
the
bells and whistles available, you'd be able to make this work. Then if we
checked our junk mail folder and there was a real message in it, we could
click on "not junk" and it would be removed from the blocked sender's list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
if you created a contact for yourself then it's on the safe list...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
I guess I don't understand what your asking. Only those I send emails to
and
my contacts are on my safe lists.

Diane Poremsky said:
is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
What good is it to have mail that's supposed to be junk go to the junk
mail
box? You still have to click on it and send it to the blocked sender's
list.
I have mine set up to only receive from my contacts and my safe lists
and
I'm still getting unwanted junk mail in my inbox. I might as well have
it
all go there since I have to deal with it anyway. Then I don't have to
go
to
another box and go through that mail, too. I would think that with all
the
bells and whistles available, you'd be able to make this work. Then if
we
checked our junk mail folder and there was a real message in it, we
could
click on "not junk" and it would be removed from the blocked sender's
list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it
is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
I don't think you understand what I was saying. The junk mail option states
that only mail in your contacts and safe mail lists will go to your inbox. I
get mail in my inbox that isn't in my contacts or safe mail and the domain
isn't there either. So what I'm saying is that the junk mail option doesn't
work. It should work like Yahoo and put everything, that doesn't meet the
criteria selected in the options, into the junk mail folder. Then if it's a
message I want to keep, I select "not junk mail" and it removes the name from
the blocked list and places it in the safe list. All other mail goes into
the blocked list. Right now it has to be done manually, whether it's in the
inbox or the junk box. Just because it goes into the junk mail box doesn't
mean it is on the blocked sender's list.

Anyway, I gave up expecting my email systems to work the way I wanted them
to a long time ago. If they aren't making any money off of it, they don't
care whether it works or not.

Diane Poremsky said:
if you created a contact for yourself then it's on the safe list...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
I guess I don't understand what your asking. Only those I send emails to
and
my contacts are on my safe lists.

Diane Poremsky said:
is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






What good is it to have mail that's supposed to be junk go to the junk
mail
box? You still have to click on it and send it to the blocked sender's
list.
I have mine set up to only receive from my contacts and my safe lists
and
I'm still getting unwanted junk mail in my inbox. I might as well have
it
all go there since I have to deal with it anyway. Then I don't have to
go
to
another box and go through that mail, too. I would think that with all
the
bells and whistles available, you'd be able to make this work. Then if
we
checked our junk mail folder and there was a real message in it, we
could
click on "not junk" and it would be removed from the blocked sender's
list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it
is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the
"I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
Are you adding senders from the junk mail folder to the blocked list?
Don't - that just uses up storage space for the lists -there is a limit to
the number of names total so you should use only the safe lists. The blocked
list should be empty when you allow on safe senders.

If there is a contact for yourself in your contacts folder (very common BTW)
it puts your address on the safe list.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
I don't think you understand what I was saying. The junk mail option
states
that only mail in your contacts and safe mail lists will go to your inbox.
I
get mail in my inbox that isn't in my contacts or safe mail and the domain
isn't there either. So what I'm saying is that the junk mail option
doesn't
work. It should work like Yahoo and put everything, that doesn't meet the
criteria selected in the options, into the junk mail folder. Then if it's
a
message I want to keep, I select "not junk mail" and it removes the name
from
the blocked list and places it in the safe list. All other mail goes into
the blocked list. Right now it has to be done manually, whether it's in
the
inbox or the junk box. Just because it goes into the junk mail box
doesn't
mean it is on the blocked sender's list.

Anyway, I gave up expecting my email systems to work the way I wanted them
to a long time ago. If they aren't making any money off of it, they don't
care whether it works or not.

Diane Poremsky said:
if you created a contact for yourself then it's on the safe list...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
I guess I don't understand what your asking. Only those I send emails
to
and
my contacts are on my safe lists.

:

is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






What good is it to have mail that's supposed to be junk go to the
junk
mail
box? You still have to click on it and send it to the blocked
sender's
list.
I have mine set up to only receive from my contacts and my safe
lists
and
I'm still getting unwanted junk mail in my inbox. I might as well
have
it
all go there since I have to deal with it anyway. Then I don't have
to
go
to
another box and go through that mail, too. I would think that with
all
the
bells and whistles available, you'd be able to make this work. Then
if
we
checked our junk mail folder and there was a real message in it, we
could
click on "not junk" and it would be removed from the blocked
sender's
list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it
is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
I have been adding the junk mail to the blocked list because I don't want to
get any more of it. Like this morning, there was another junk mail in my
inbox. If I have "use only my safe lists" checked, why am I getting this
mail in my inbox. I have even opened them and checked them against what's in
my safe lists and they aren't there, nor or the domains they come from.

It just seems to me that something is very screwy and the systems isn't
working the way it should. But thank you for the input.

Diane Poremsky said:
Are you adding senders from the junk mail folder to the blocked list?
Don't - that just uses up storage space for the lists -there is a limit to
the number of names total so you should use only the safe lists. The blocked
list should be empty when you allow on safe senders.

If there is a contact for yourself in your contacts folder (very common BTW)
it puts your address on the safe list.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
I don't think you understand what I was saying. The junk mail option
states
that only mail in your contacts and safe mail lists will go to your inbox.
I
get mail in my inbox that isn't in my contacts or safe mail and the domain
isn't there either. So what I'm saying is that the junk mail option
doesn't
work. It should work like Yahoo and put everything, that doesn't meet the
criteria selected in the options, into the junk mail folder. Then if it's
a
message I want to keep, I select "not junk mail" and it removes the name
from
the blocked list and places it in the safe list. All other mail goes into
the blocked list. Right now it has to be done manually, whether it's in
the
inbox or the junk box. Just because it goes into the junk mail box
doesn't
mean it is on the blocked sender's list.

Anyway, I gave up expecting my email systems to work the way I wanted them
to a long time ago. If they aren't making any money off of it, they don't
care whether it works or not.

Diane Poremsky said:
if you created a contact for yourself then it's on the safe list...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I guess I don't understand what your asking. Only those I send emails
to
and
my contacts are on my safe lists.

:

is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






What good is it to have mail that's supposed to be junk go to the
junk
mail
box? You still have to click on it and send it to the blocked
sender's
list.
I have mine set up to only receive from my contacts and my safe
lists
and
I'm still getting unwanted junk mail in my inbox. I might as well
have
it
all go there since I have to deal with it anyway. Then I don't have
to
go
to
another box and go through that mail, too. I would think that with
all
the
bells and whistles available, you'd be able to make this work. Then
if
we
checked our junk mail folder and there was a real message in it, we
could
click on "not junk" and it would be removed from the blocked
sender's
list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it
is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
I think there may be a little mis-communication here. FIRST, you apparently
want blocked mail to simply be prevented from delivery to any mail box,
including the junk mail box, correct? This is why you are adding junk mail
to the 'Blocked' list, so you can get rid of it all together? We agree that
this would be nice, but we are not sure if the current design allows this?
Perhaps an MVP can clarify the issue. It sounds like blocked mail simply
diverts to the junk email box, which as you stated, is not very useful.
Others have suggested that the blocked mail should be sent to the delete box
instead of the junk mail box, which is a pretty good idea. SECOND, you are
adding the a lot of entries into the 'Blocked' list, which may not be too
effective. Most MVP's will tell you that spammers have methods of changing
addresses to prevent future blocking, even if placed on the blocked list
earlier. As such, our contention is that Microsoft needs to come up with a
more effective approach to blocking unwanted email, while allowing other
legitimate, non-safe-listed solicitations to be delivered. THIRD, I think
several of the respondants were trying to tell you that inadvertantly
including your own address on the safe sender's list, even though you are not
generally sending to yourself, may create a rule that allows all email
through simply because the recipient address (you) matches the safe address.
True, this would be very odd, since you are listed as the recipient and not
the sender. Perhaps, an MVP can clarify this also?

wpoohtx said:
I have been adding the junk mail to the blocked list because I don't want to
get any more of it. Like this morning, there was another junk mail in my
inbox. If I have "use only my safe lists" checked, why am I getting this
mail in my inbox. I have even opened them and checked them against what's in
my safe lists and they aren't there, nor or the domains they come from.

It just seems to me that something is very screwy and the systems isn't
working the way it should. But thank you for the input.

Diane Poremsky said:
Are you adding senders from the junk mail folder to the blocked list?
Don't - that just uses up storage space for the lists -there is a limit to
the number of names total so you should use only the safe lists. The blocked
list should be empty when you allow on safe senders.

If there is a contact for yourself in your contacts folder (very common BTW)
it puts your address on the safe list.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
I don't think you understand what I was saying. The junk mail option
states
that only mail in your contacts and safe mail lists will go to your inbox.
I
get mail in my inbox that isn't in my contacts or safe mail and the domain
isn't there either. So what I'm saying is that the junk mail option
doesn't
work. It should work like Yahoo and put everything, that doesn't meet the
criteria selected in the options, into the junk mail folder. Then if it's
a
message I want to keep, I select "not junk mail" and it removes the name
from
the blocked list and places it in the safe list. All other mail goes into
the blocked list. Right now it has to be done manually, whether it's in
the
inbox or the junk box. Just because it goes into the junk mail box
doesn't
mean it is on the blocked sender's list.

Anyway, I gave up expecting my email systems to work the way I wanted them
to a long time ago. If they aren't making any money off of it, they don't
care whether it works or not.

:

if you created a contact for yourself then it's on the safe list...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I guess I don't understand what your asking. Only those I send emails
to
and
my contacts are on my safe lists.

:

is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






What good is it to have mail that's supposed to be junk go to the
junk
mail
box? You still have to click on it and send it to the blocked
sender's
list.
I have mine set up to only receive from my contacts and my safe
lists
and
I'm still getting unwanted junk mail in my inbox. I might as well
have
it
all go there since I have to deal with it anyway. Then I don't have
to
go
to
another box and go through that mail, too. I would think that with
all
the
bells and whistles available, you'd be able to make this work. Then
if
we
checked our junk mail folder and there was a real message in it, we
could
click on "not junk" and it would be removed from the blocked
sender's
list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it
is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
1a) Outlook needs to download the message first before it can scan it for
Junk E-mail characteristics. Yes, this will end up in using bandwidth for
Junk but that is always the case with client side filtering. If you don't
want to download the message at all the filtering should occur at server
level so that the messages are being drop before Outlook (or any mail client
for that matter) can download it. Contact your ISP if they offer server side
Junk E-mail filtering

1b) You can configure the Junk E-mail Filter to immidiately delete the Junk
E-mails. Many users (including me) like to distinguish what has been deleted
manually (to the Deleted Items folder) or automatically (to the Junk E-mail
Folder).

2) That is why there are regular Junk E-mail definition updates just like
there are anti-virus and anti-spyware updates. Like I mentioned in a
previous post to you; it's a cat & mouse kind of game. To me the filter is
very effective in distinguishing between Junk E-mail and subscribed lists.

3) No, adding yourself to the Safe Senders list or to your own Contacts
folder doesn't effect the Safe Recipients list. If you add your own address
to the Safe Recipients list you'll probably receive a whole lot more Junk
E-mail. In general you only add distributionlists from another domain of
which you are a member to this list. If Junk E-mail is being received on
this address you should contact the owner of that distributionlist to check
the security settings on it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I think there may be a little mis-communication here. FIRST, you apparently
want blocked mail to simply be prevented from delivery to any mail box,
including the junk mail box, correct? This is why you are adding junk mail
to the 'Blocked' list, so you can get rid of it all together? We agree that
this would be nice, but we are not sure if the current design allows this?
Perhaps an MVP can clarify the issue. It sounds like blocked mail simply
diverts to the junk email box, which as you stated, is not very useful.
Others have suggested that the blocked mail should be sent to the delete box
instead of the junk mail box, which is a pretty good idea. SECOND, you are
adding the a lot of entries into the 'Blocked' list, which may not be too
effective. Most MVP's will tell you that spammers have methods of changing
addresses to prevent future blocking, even if placed on the blocked list
earlier. As such, our contention is that Microsoft needs to come up with a
more effective approach to blocking unwanted email, while allowing other
legitimate, non-safe-listed solicitations to be delivered. THIRD, I think
several of the respondants were trying to tell you that inadvertantly
including your own address on the safe sender's list, even though you are
not
generally sending to yourself, may create a rule that allows all email
through simply because the recipient address (you) matches the safe address.
True, this would be very odd, since you are listed as the recipient and not
the sender. Perhaps, an MVP can clarify this also?

wpoohtx said:
I have been adding the junk mail to the blocked list because I don't want
to
get any more of it. Like this morning, there was another junk mail in my
inbox. If I have "use only my safe lists" checked, why am I getting this
mail in my inbox. I have even opened them and checked them against what's
in
my safe lists and they aren't there, nor or the domains they come from.

It just seems to me that something is very screwy and the systems isn't
working the way it should. But thank you for the input.

Diane Poremsky said:
Are you adding senders from the junk mail folder to the blocked list?
Don't - that just uses up storage space for the lists -there is a limit
to
the number of names total so you should use only the safe lists. The
blocked
list should be empty when you allow on safe senders.

If there is a contact for yourself in your contacts folder (very common
BTW)
it puts your address on the safe list.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
I don't think you understand what I was saying. The junk mail option
states
that only mail in your contacts and safe mail lists will go to your
inbox.
I
get mail in my inbox that isn't in my contacts or safe mail and the
domain
isn't there either. So what I'm saying is that the junk mail option
doesn't
work. It should work like Yahoo and put everything, that doesn't meet
the
criteria selected in the options, into the junk mail folder. Then if
it's
a
message I want to keep, I select "not junk mail" and it removes the
name
from
the blocked list and places it in the safe list. All other mail goes
into
the blocked list. Right now it has to be done manually, whether it's
in
the
inbox or the junk box. Just because it goes into the junk mail box
doesn't
mean it is on the blocked sender's list.

Anyway, I gave up expecting my email systems to work the way I wanted
them
to a long time ago. If they aren't making any money off of it, they
don't
care whether it works or not.

:

if you created a contact for yourself then it's on the safe list...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I guess I don't understand what your asking. Only those I send
emails
to
and
my contacts are on my safe lists.

:

is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






What good is it to have mail that's supposed to be junk go to
the
junk
mail
box? You still have to click on it and send it to the blocked
sender's
list.
I have mine set up to only receive from my contacts and my safe
lists
and
I'm still getting unwanted junk mail in my inbox. I might as
well
have
it
all go there since I have to deal with it anyway. Then I don't
have
to
go
to
another box and go through that mail, too. I would think that
with
all
the
bells and whistles available, you'd be able to make this work.
Then
if
we
checked our junk mail folder and there was a real message in it,
we
could
click on "not junk" and it would be removed from the blocked
sender's
list
and added to the safe list. Instead, we have to do it all
manually
ourselves. So it seems to me the system is pretty worthless
like it
is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds
to
the
suggestions with the most votes. To vote for this suggestion,
click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based
Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
1a) Outlook needs to download the message first before it can scan it for
Junk E-mail characteristics. Yes, this will end up in using bandwidth for
Junk but that is always the case with client side filtering. If you don't
want to download the message at all the filtering should occur at server
level so that the messages are being drop before Outlook (or any mail client
for that matter) can download it. Contact your ISP if they offer server side
Junk E-mail filtering

Bandwidth is really not a problem in our case. Our thinking was that there
should be an option to automatically and permanently delete the email if it
was found to be from someone on the blocked sender's list. Download it,
analyze it, and trash it without it appearing in any box - perhaps an option.
1b) You can configure the Junk E-mail Filter to immidiately delete the Junk
E-mails. Many users (including me) like to distinguish what has been deleted
manually (to the Deleted Items folder) or automatically (to the Junk E-mail
Folder).

Yes, we agree that it is important to distinguish between types of
deletions. In fact, one of the problems here is the inability to distinguish
between other email characteristics than the two you simply mentioned. I
think the concern in the original message, likewise, regarded the inability
to distinguish between junk mail as a result of the 'Blocked Sender's List'
and other mail designated as junk by Outlook spam and pfishing filters. I
believe the user wanted to segregate 'Blocked' content so that they could
more easily review the rest of the junk mail, which sometimes includes
legitimate email, without the clutter of the 'Blocked' emails. I agree with
their observation and think it would help if one could distinguish between
types of junk mail. Perhaps it could even all be directed into one place,
provided each email was tagged with a type characteristic along with the
ability to sort the folder by the type characteristic.
2) That is why there are regular Junk E-mail definition updates just like
there are anti-virus and anti-spyware updates. Like I mentioned in a
previous post to you; it's a cat & mouse kind of game. To me the filter is
very effective in distinguishing between Junk E-mail and subscribed lists.

True, but not very effective when it comes to email that is not addressed by
an entry on a junk email list.
3) No, adding yourself to the Safe Senders list or to your own Contacts
folder doesn't effect the Safe Recipients list. If you add your own address
to the Safe Recipients list you'll probably receive a whole lot more Junk
E-mail. In general you only add distributionlists from another domain of
which you are a member to this list. If Junk E-mail is being received on
this address you should contact the owner of that distributionlist to check
the security settings on it.

Thanks, this helped us understand a little better. The prior discussion
initially did not distinguish between the address being on the recipeint list
versus the sender lists. Likewise, it did not clarify whether or not the
recipient TO: field was being compared against the sender lists.
Nevertheless, I am still a little confused. What exactly happens when an
item is added to the 'Safe Recipeints' list versus the 'Safe Senders' list?
FIRST, if you add an email from the context menu to the 'Safe Recipients'
list, does that mean that the individual addresses in the distribution list
in the TO: field are all added to the 'Safe Recipients' list? SECOND, what
are the entries on the 'Safe Reciepients' list compared against when
filtering? The incoming sender (From:) address or a recipient (To:) address?

Thanks!
 
1a) As mentioned in 1b you can set it to immidiately delete Junk E-mail. You
can use rules if you want it to only occur for specific senders.

1b) Well there is a lot of things you could do with your spam. Sorting by
junk-score would be fun as well. Then you could list the ones with the
highest score at the top and the lowest score at the bottom. On the other
hand it; these are Junk E-mails for a reason. I wouldn't really want to
bother about how things are sorted in the folder I would be more interested
in reducing false-positives itself.

2) How would you see this changed?

3a) No, the (serverside) distributionlist is actually a SMTP address itself.
The receiving client doesn't know who else is on this list. This is only
known by the mailserver hosting that SMTP address.

3b) A Safe Recipient reflects what is being put in the To field by the
sender of the message. Like I said; this could be a (serverside)
distributionlist which has its on SMTP address and you are a memeber of that
group/list.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
The Blue Max said:
1a) Outlook needs to download the message first before it can scan it for
Junk E-mail characteristics. Yes, this will end up in using bandwidth for
Junk but that is always the case with client side filtering. If you don't
want to download the message at all the filtering should occur at server
level so that the messages are being drop before Outlook (or any mail
client
for that matter) can download it. Contact your ISP if they offer server
side
Junk E-mail filtering

Bandwidth is really not a problem in our case. Our thinking was that there
should be an option to automatically and permanently delete the email if it
was found to be from someone on the blocked sender's list. Download it,
analyze it, and trash it without it appearing in any box - perhaps an
option.
1b) You can configure the Junk E-mail Filter to immidiately delete the
Junk
E-mails. Many users (including me) like to distinguish what has been
deleted
manually (to the Deleted Items folder) or automatically (to the Junk
E-mail
Folder).

Yes, we agree that it is important to distinguish between types of
deletions. In fact, one of the problems here is the inability to
distinguish
between other email characteristics than the two you simply mentioned. I
think the concern in the original message, likewise, regarded the inability
to distinguish between junk mail as a result of the 'Blocked Sender's List'
and other mail designated as junk by Outlook spam and pfishing filters. I
believe the user wanted to segregate 'Blocked' content so that they could
more easily review the rest of the junk mail, which sometimes includes
legitimate email, without the clutter of the 'Blocked' emails. I agree with
their observation and think it would help if one could distinguish between
types of junk mail. Perhaps it could even all be directed into one place,
provided each email was tagged with a type characteristic along with the
ability to sort the folder by the type characteristic.
2) That is why there are regular Junk E-mail definition updates just like
there are anti-virus and anti-spyware updates. Like I mentioned in a
previous post to you; it's a cat & mouse kind of game. To me the filter is
very effective in distinguishing between Junk E-mail and subscribed lists.

True, but not very effective when it comes to email that is not addressed by
an entry on a junk email list.
3) No, adding yourself to the Safe Senders list or to your own Contacts
folder doesn't effect the Safe Recipients list. If you add your own
address
to the Safe Recipients list you'll probably receive a whole lot more Junk
E-mail. In general you only add distributionlists from another domain of
which you are a member to this list. If Junk E-mail is being received on
this address you should contact the owner of that distributionlist to
check
the security settings on it.

Thanks, this helped us understand a little better. The prior discussion
initially did not distinguish between the address being on the recipeint
list
versus the sender lists. Likewise, it did not clarify whether or not the
recipient TO: field was being compared against the sender lists.
Nevertheless, I am still a little confused. What exactly happens when an
item is added to the 'Safe Recipeints' list versus the 'Safe Senders' list?
FIRST, if you add an email from the context menu to the 'Safe Recipients'
list, does that mean that the individual addresses in the distribution list
in the TO: field are all added to the 'Safe Recipients' list? SECOND, what
are the entries on the 'Safe Reciepients' list compared against when
filtering? The incoming sender (From:) address or a recipient (To:)
address?

Thanks!
 
1a) As mentioned in 1b you can set it to immidiately delete Junk E-mail. You
can use rules if you want it to only occur for specific senders.

RESPONSE .......... Do you mean to say it permanently deletes the junk
e-mail or does it just place it in the deleted folder for later deletion?

1b) Well there is a lot of things you could do with your spam. Sorting by
junk-score would be fun as well. Then you could list the ones with the
highest score at the top and the lowest score at the bottom. On the other
hand it; these are Junk E-mails for a reason. I wouldn't really want to
bother about how things are sorted in the folder I would be more interested
in reducing false-positives itself.

RESPONSE .......... I agree with you. The ultimate goal is to improve the
efficiency of the filter so it filters as expected.
2) How would you see this changed?

RESPONSE .......... Why not allow emails, blocked by the 'Blocked Sender'
list, to be sent to a folder of the users choosing? Then allow the user to
set options for that folder that would automatically delete the folder
contents either immediately or at prescribed intervals. As such, the folder
would act as a quasi-deletion box for specific blocked mail. This way both
the 'Junk Email' box and the 'Deleted E-mail' box would both be free of this
type of filtered mail which, by the way, we have confirmed we do not want by
placing it on the block sender's list.
3a) No, the (serverside) distributionlist is actually a SMTP address itself.
The receiving client doesn't know who else is on this list. This is only
known by the mailserver hosting that SMTP address.

RESPONSE .......... This may be true in some cases, but why do we often see
long lists of recipients in the TO: field of messages sent to us? It would
seem that we are seeing their whole distribution list. What happens when
those emails are saved to the 'Safe Recipients' list?
3b) A Safe Recipient reflects what is being put in the To field by the
sender of the message. Like I said; this could be a (serverside)
distributionlist which has its on SMTP address and you are a memeber of that
group/list.

RESPONSE .......... So basically you are saying that this is the way you
qualify a 'distribution list' (as opposed to an individual address or domain)
as a safe sender? Why didn't they simply let you add distribution lists
(e.g. the SMTP address) to the 'Safe Sender's ' list? Why do they call it a
'Safe Recipient' list when you are using it to qualify a safe sender, just
like you are doing with the 'Safe Sender' list? I think many of us, even
many advanced users, are getting confused by the terminology Microsoft uses
here. Perhaps a little technical for most? I don't think most users are
going to grasp the distinctions, let alone the purpose, of some of these
options. Perhaps a very clear, descriptive help section would be useful
here? I'm still a little confused, even after this discussion!

Thanks again!
 
1a) Permanent

2) You can achieve this with a combination of rules and autoarchive. That is
of course for the mails that are actually come through the normal filtering
process first. Again; the blocked list is MANUAL filtering and unless you
have a lot of legit addresses marked as blocked it wouldn't have much use.
It would be so much more interesting to get the automatic filtering up. I've
got exactly 0 people in my blocked senders list; I only work with the filter
set to Low and some addresses in my Safe Senders and Safe Recipients list.
On my normal account I receive about 20 Junk E-mails a day and only 1 or 2
actually comes through which I couldn't have been filtered by using a
Blocked List either. On another account I only receive Junk E-mail and use
only the Low setting; it catches most of the time way over 90% of the Junk.
I know this is only a single case but I've seen tons of users (home and
corporate) with the same result. I often check their Blocked List as well
(because you are definitely not the first one who raises this discussion)
and the addresses on it don't make any sense at all and they would get the
same results with no address on that list.

3a) That would be either caused by an expanded distributionlist
(client-side; without an SMTP address of its own), an address generator or
populated by a different list. You can do the same manually. What happens?
The same as always; if the recipient of an e-mail matches with the one in
the list the e-mail will be marked as safe.

3b) Is English your native language? (no offense, it's not mine either)
Microsoft doesn't use any off terminology here. A recipient is what is being
put into the To line and the sender is what is being put in the From line.
This terminology existed already with the regular (snail) mail. There is a
big difference between Safe Sender and a Safe Recipient. Example;
You are on a discussion list called (e-mail address removed). When you send
an e-mail to this address everyone in that list receives the e-mail with you
in From and (e-mail address removed) in To. They reply to that address and
everyone will receive that message with the address who replied in the From
and (e-mail address removed) in the To. Since there are many addresses on
that list and as the list is dynamic (people subscribe and unsubscribe all
the time) keeping up with the Safe Sender list would be a daytime job. As
the To field is always the same putting (e-mail address removed) in your
Safe Recipients list makes sure you will always receive the mail in your
Inbox (as a lot of discussionlists add banners at the bottom the discussion
which could end up in the filter marking it as Junk.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
The Blue Max said:
1a) As mentioned in 1b you can set it to immidiately delete Junk E-mail.
You
can use rules if you want it to only occur for specific senders.

RESPONSE .......... Do you mean to say it permanently deletes the junk
e-mail or does it just place it in the deleted folder for later deletion?

1b) Well there is a lot of things you could do with your spam. Sorting by
junk-score would be fun as well. Then you could list the ones with the
highest score at the top and the lowest score at the bottom. On the other
hand it; these are Junk E-mails for a reason. I wouldn't really want to
bother about how things are sorted in the folder I would be more
interested
in reducing false-positives itself.

RESPONSE .......... I agree with you. The ultimate goal is to improve the
efficiency of the filter so it filters as expected.
2) How would you see this changed?

RESPONSE .......... Why not allow emails, blocked by the 'Blocked Sender'
list, to be sent to a folder of the users choosing? Then allow the user to
set options for that folder that would automatically delete the folder
contents either immediately or at prescribed intervals. As such, the folder
would act as a quasi-deletion box for specific blocked mail. This way both
the 'Junk Email' box and the 'Deleted E-mail' box would both be free of this
type of filtered mail which, by the way, we have confirmed we do not want by
placing it on the block sender's list.
3a) No, the (serverside) distributionlist is actually a SMTP address
itself.
The receiving client doesn't know who else is on this list. This is only
known by the mailserver hosting that SMTP address.

RESPONSE .......... This may be true in some cases, but why do we often see
long lists of recipients in the TO: field of messages sent to us? It would
seem that we are seeing their whole distribution list. What happens when
those emails are saved to the 'Safe Recipients' list?
3b) A Safe Recipient reflects what is being put in the To field by the
sender of the message. Like I said; this could be a (serverside)
distributionlist which has its on SMTP address and you are a memeber of
that
group/list.

RESPONSE .......... So basically you are saying that this is the way you
qualify a 'distribution list' (as opposed to an individual address or
domain)
as a safe sender? Why didn't they simply let you add distribution lists
(e.g. the SMTP address) to the 'Safe Sender's ' list? Why do they call it a
'Safe Recipient' list when you are using it to qualify a safe sender, just
like you are doing with the 'Safe Sender' list? I think many of us, even
many advanced users, are getting confused by the terminology Microsoft uses
here. Perhaps a little technical for most? I don't think most users are
going to grasp the distinctions, let alone the purpose, of some of these
options. Perhaps a very clear, descriptive help section would be useful
here? I'm still a little confused, even after this discussion!

Thanks again!
 
Thank you, Robert. You have been very patient and I appreciate the time you
have spent in trying to clarify the issue. The information has been most
helpful and will allow us to untangle the terminology.

Thanks!
 
You're welcome! :-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Thank you, Robert. You have been very patient and I appreciate the time you
have spent in trying to clarify the issue. The information has been most
helpful and will allow us to untangle the terminology.

Thanks!
 
On this issue, I have one question. What should my settings be, if I want to
filter all incoming email as junk? How many entries, if any, I should have in
safe senders list or safe recepients list? I want to set it up that wasy
(that is, filter all incoming mail as junk) and then go into junk folder and
set all legitimate email as "not junk".

I asked a question on 1/30/2008 but received no reply on this issue. When I
close outlook, and reopen it, my junk email options change to "No filtering"
from "Safe senders only". How can I fix that problem, that is, I want only
email from safe senders list only. (Here, I am assuming the emails that I am
marking as "not junk" are landing as safe senders and will be allowed in the
future as not junk.)
Thanks
K
Roady said:
1a) Permanent

2) You can achieve this with a combination of rules and autoarchive. That is
of course for the mails that are actually come through the normal filtering
process first. Again; the blocked list is MANUAL filtering and unless you
have a lot of legit addresses marked as blocked it wouldn't have much use.
It would be so much more interesting to get the automatic filtering up. I've
got exactly 0 people in my blocked senders list; I only work with the filter
set to Low and some addresses in my Safe Senders and Safe Recipients list.
On my normal account I receive about 20 Junk E-mails a day and only 1 or 2
actually comes through which I couldn't have been filtered by using a
Blocked List either. On another account I only receive Junk E-mail and use
only the Low setting; it catches most of the time way over 90% of the Junk.
I know this is only a single case but I've seen tons of users (home and
corporate) with the same result. I often check their Blocked List as well
(because you are definitely not the first one who raises this discussion)
and the addresses on it don't make any sense at all and they would get the
same results with no address on that list.

3a) That would be either caused by an expanded distributionlist
(client-side; without an SMTP address of its own), an address generator or
populated by a different list. You can do the same manually. What happens?
The same as always; if the recipient of an e-mail matches with the one in
the list the e-mail will be marked as safe.

3b) Is English your native language? (no offense, it's not mine either)
Microsoft doesn't use any off terminology here. A recipient is what is being
put into the To line and the sender is what is being put in the From line.
This terminology existed already with the regular (snail) mail. There is a
big difference between Safe Sender and a Safe Recipient. Example;
You are on a discussion list called (e-mail address removed). When you send
an e-mail to this address everyone in that list receives the e-mail with you
in From and (e-mail address removed) in To. They reply to that address and
everyone will receive that message with the address who replied in the From
and (e-mail address removed) in the To. Since there are many addresses on
that list and as the list is dynamic (people subscribe and unsubscribe all
the time) keeping up with the Safe Sender list would be a daytime job. As
the To field is always the same putting (e-mail address removed) in your
Safe Recipients list makes sure you will always receive the mail in your
Inbox (as a lot of discussionlists add banners at the bottom the discussion
which could end up in the filter marking it as Junk.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
The Blue Max said:
1a) As mentioned in 1b you can set it to immidiately delete Junk E-mail.
You
can use rules if you want it to only occur for specific senders.

RESPONSE .......... Do you mean to say it permanently deletes the junk
e-mail or does it just place it in the deleted folder for later deletion?

1b) Well there is a lot of things you could do with your spam. Sorting by
junk-score would be fun as well. Then you could list the ones with the
highest score at the top and the lowest score at the bottom. On the other
hand it; these are Junk E-mails for a reason. I wouldn't really want to
bother about how things are sorted in the folder I would be more
interested
in reducing false-positives itself.

RESPONSE .......... I agree with you. The ultimate goal is to improve the
efficiency of the filter so it filters as expected.
2) How would you see this changed?

RESPONSE .......... Why not allow emails, blocked by the 'Blocked Sender'
list, to be sent to a folder of the users choosing? Then allow the user to
set options for that folder that would automatically delete the folder
contents either immediately or at prescribed intervals. As such, the folder
would act as a quasi-deletion box for specific blocked mail. This way both
the 'Junk Email' box and the 'Deleted E-mail' box would both be free of this
type of filtered mail which, by the way, we have confirmed we do not want by
placing it on the block sender's list.
3a) No, the (serverside) distributionlist is actually a SMTP address
itself.
The receiving client doesn't know who else is on this list. This is only
known by the mailserver hosting that SMTP address.

RESPONSE .......... This may be true in some cases, but why do we often see
long lists of recipients in the TO: field of messages sent to us? It would
seem that we are seeing their whole distribution list. What happens when
those emails are saved to the 'Safe Recipients' list?
3b) A Safe Recipient reflects what is being put in the To field by the
sender of the message. Like I said; this could be a (serverside)
distributionlist which has its on SMTP address and you are a memeber of
that
group/list.

RESPONSE .......... So basically you are saying that this is the way you
qualify a 'distribution list' (as opposed to an individual address or
domain)
as a safe sender? Why didn't they simply let you add distribution lists
(e.g. the SMTP address) to the 'Safe Sender's ' list? Why do they call it a
'Safe Recipient' list when you are using it to qualify a safe sender, just
like you are doing with the 'Safe Sender' list? I think many of us, even
many advanced users, are getting confused by the terminology Microsoft uses
here. Perhaps a little technical for most? I don't think most users are
going to grasp the distinctions, let alone the purpose, of some of these
options. Perhaps a very clear, descriptive help section would be useful
here? I'm still a little confused, even after this discussion!

Thanks again!
 
I have the same problems.

The first issue is: What ends up in the 'junk folder is a combination of
real junk mail and mail from the safe mail list. Which shouldn't happen in
the first place.

The second issue is: In order to actually add the real junk mail from the
junk mail folder into your blocked sender list is to actually open the junk
mail where the choice is to add to blocked list & delete it. That choice
should be at the made without ever having to open the junk mail!



The Blue Max said:
I think there may be a little mis-communication here. FIRST, you apparently
want blocked mail to simply be prevented from delivery to any mail box,
including the junk mail box, correct? This is why you are adding junk mail
to the 'Blocked' list, so you can get rid of it all together? We agree that
this would be nice, but we are not sure if the current design allows this?
Perhaps an MVP can clarify the issue. It sounds like blocked mail simply
diverts to the junk email box, which as you stated, is not very useful.
Others have suggested that the blocked mail should be sent to the delete box
instead of the junk mail box, which is a pretty good idea. SECOND, you are
adding the a lot of entries into the 'Blocked' list, which may not be too
effective. Most MVP's will tell you that spammers have methods of changing
addresses to prevent future blocking, even if placed on the blocked list
earlier. As such, our contention is that Microsoft needs to come up with a
more effective approach to blocking unwanted email, while allowing other
legitimate, non-safe-listed solicitations to be delivered. THIRD, I think
several of the respondants were trying to tell you that inadvertantly
including your own address on the safe sender's list, even though you are not
generally sending to yourself, may create a rule that allows all email
through simply because the recipient address (you) matches the safe address.
True, this would be very odd, since you are listed as the recipient and not
the sender. Perhaps, an MVP can clarify this also?

wpoohtx said:
I have been adding the junk mail to the blocked list because I don't want to
get any more of it. Like this morning, there was another junk mail in my
inbox. If I have "use only my safe lists" checked, why am I getting this
mail in my inbox. I have even opened them and checked them against what's in
my safe lists and they aren't there, nor or the domains they come from.

It just seems to me that something is very screwy and the systems isn't
working the way it should. But thank you for the input.

Diane Poremsky said:
Are you adding senders from the junk mail folder to the blocked list?
Don't - that just uses up storage space for the lists -there is a limit to
the number of names total so you should use only the safe lists. The blocked
list should be empty when you allow on safe senders.

If there is a contact for yourself in your contacts folder (very common BTW)
it puts your address on the safe list.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I don't think you understand what I was saying. The junk mail option
states
that only mail in your contacts and safe mail lists will go to your inbox.
I
get mail in my inbox that isn't in my contacts or safe mail and the domain
isn't there either. So what I'm saying is that the junk mail option
doesn't
work. It should work like Yahoo and put everything, that doesn't meet the
criteria selected in the options, into the junk mail folder. Then if it's
a
message I want to keep, I select "not junk mail" and it removes the name
from
the blocked list and places it in the safe list. All other mail goes into
the blocked list. Right now it has to be done manually, whether it's in
the
inbox or the junk box. Just because it goes into the junk mail box
doesn't
mean it is on the blocked sender's list.

Anyway, I gave up expecting my email systems to work the way I wanted them
to a long time ago. If they aren't making any money off of it, they don't
care whether it works or not.

:

if you created a contact for yourself then it's on the safe list...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






I guess I don't understand what your asking. Only those I send emails
to
and
my contacts are on my safe lists.

:

is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






What good is it to have mail that's supposed to be junk go to the
junk
mail
box? You still have to click on it and send it to the blocked
sender's
list.
I have mine set up to only receive from my contacts and my safe
lists
and
I'm still getting unwanted junk mail in my inbox. I might as well
have
it
all go there since I have to deal with it anyway. Then I don't have
to
go
to
another box and go through that mail, too. I would think that with
all
the
bells and whistles available, you'd be able to make this work. Then
if
we
checked our junk mail folder and there was a real message in it, we
could
click on "not junk" and it would be removed from the blocked
sender's
list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it
is.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...a328f8f2c&dg=microsoft.public.outlook.general
 
Diane Poremsky said:
is your address on the safe lists?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






wpoohtx said:
What good is it to have mail that's supposed to be junk go to the junk
mail
box? You still have to click on it and send it to the blocked sender's
list.
I have mine set up to only receive from my contacts and my safe lists and
I'm still getting unwanted junk mail in my inbox. I might as well have it
all go there since I have to deal with it anyway. Then I don't have to go
to
another box and go through that mail, too. I would think that with all
the
bells and whistles available, you'd be able to make this work. Then if we
checked our junk mail folder and there was a real message in it, we could
click on "not junk" and it would be removed from the blocked sender's list
and added to the safe list. Instead, we have to do it all manually
ourselves. So it seems to me the system is pretty worthless like it is.

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