FIX: AcroRd32.exe 6.0.x process hangs with high CPU utilization

  • Thread starter Thread starter Great Quux
  • Start date Start date
G

Great Quux

This article is meant to be catalogued by google groups and found by
someone so it can fix someone's problem somewheeeere...
somehoooooowwwwww.... somesomething.....

Plenty of people have reported problems with Acrobat Reader 6.0.0 and
6.0.1 hanging upon startup with a high CPU utilization. Someone ran
Sysinternals process explorer and discovered AcroRd32.exe was trying
to open a tmp file in %TEMP% but all the files it tried already
existed:

04/27/2004 12:36 AM 0 Acr152B.tmp
04/27/2004 12:36 AM 0 Acr152C.tmp
04/27/2004 12:36 AM 0 Acr152D.tmp
04/27/2004 12:36 AM 0 Acr152E.tmp
04/27/2004 12:37 AM 0 Acr152F.tmp
04/28/2004 09:15 AM 0 Acr153.tmp
04/27/2004 12:37 AM 0 Acr1530.tmp
04/27/2004 12:37 AM 0 Acr1531.tmp
04/27/2004 12:37 AM 0 Acr1532.tmp
04/27/2004 12:37 AM 0 Acr1533.tmp
04/27/2004 12:37 AM 0 Acr1534.tmp
04/27/2004 12:37 AM 0 Acr1535.tmp
04/27/2004 12:37 AM 0 Acr1536.tmp
04/27/2004 12:37 AM 0 Acr1537.tmp
04/27/2004 12:37 AM 0 Acr1538.tmp
04/27/2004 12:37 AM 0 Acr1539.tmp
04/27/2004 12:37 AM 0 Acr153A.tmp
04/27/2004 12:37 AM 0 Acr153B.tmp
04/27/2004 12:37 AM 0 Acr153C.tmp
04/27/2004 12:37 AM 0 Acr153D.tmp
04/27/2004 12:37 AM 0 Acr153E.tmp
04/27/2004 12:37 AM 0 Acr153F.tmp
04/28/2004 09:15 AM 0 Acr154.tmp
04/27/2004 12:37 AM 0 Acr1540.tmp
04/27/2004 12:37 AM 0 Acr1541.tmp

etc etc etc. There was some reason Acrobat generated these temp files
in the first place, but now that they're there it refuses to reuse
them. Solution: Simply chdir %TEMP% and del *.tmp and Acrobat will
start up again.
 
Great said:
This article is meant to be catalogued by google groups and found by
someone so it can fix someone's problem somewheeeere...
somehoooooowwwwww.... somesomething.....

Plenty of people have reported problems with Acrobat Reader 6.0.0 and
6.0.1 hanging upon startup with a high CPU utilization. Someone ran
Sysinternals process explorer and discovered AcroRd32.exe was trying
to open a tmp file in %TEMP% but all the files it tried already
existed:

04/27/2004 12:36 AM 0 Acr152B.tmp
04/27/2004 12:36 AM 0 Acr152C.tmp
04/27/2004 12:36 AM 0 Acr152D.tmp
04/27/2004 12:36 AM 0 Acr152E.tmp
04/27/2004 12:37 AM 0 Acr152F.tmp
04/28/2004 09:15 AM 0 Acr153.tmp
04/27/2004 12:37 AM 0 Acr1530.tmp
04/27/2004 12:37 AM 0 Acr1531.tmp
04/27/2004 12:37 AM 0 Acr1532.tmp
04/27/2004 12:37 AM 0 Acr1533.tmp
04/27/2004 12:37 AM 0 Acr1534.tmp
04/27/2004 12:37 AM 0 Acr1535.tmp
04/27/2004 12:37 AM 0 Acr1536.tmp
04/27/2004 12:37 AM 0 Acr1537.tmp
04/27/2004 12:37 AM 0 Acr1538.tmp
04/27/2004 12:37 AM 0 Acr1539.tmp
04/27/2004 12:37 AM 0 Acr153A.tmp
04/27/2004 12:37 AM 0 Acr153B.tmp
04/27/2004 12:37 AM 0 Acr153C.tmp
04/27/2004 12:37 AM 0 Acr153D.tmp
04/27/2004 12:37 AM 0 Acr153E.tmp
04/27/2004 12:37 AM 0 Acr153F.tmp
04/28/2004 09:15 AM 0 Acr154.tmp
04/27/2004 12:37 AM 0 Acr1540.tmp
04/27/2004 12:37 AM 0 Acr1541.tmp

etc etc etc. There was some reason Acrobat generated these temp files
in the first place, but now that they're there it refuses to reuse
them. Solution: Simply chdir %TEMP% and del *.tmp and Acrobat will
start up again.
Click to expand...

The problem description of Acrobat Reader hanging with 100% CP
utilization
in AcroRd32.exe fits my problem. However, I cannot find an
Acr####.tmp
files. Any other ideas
 
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