Firewall confusion

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Howdy,
I had to resort to AOL for an ISP (dial up) and recently installed their
privacy wall...It's free, unlike One Care...

Anyhow, the problem I'm having is it is finding an Authentium Firewall that
is installed and operational...I had something like this from a former
ISP/product (I think it was back when there was money and I had a cable
modem) however, I have uninstalled all previous security software...I even
manually cleaned the registry of all references to any other security product
(except the MS XP security center stuff)...

So, where can this firewall be hiding and how can I find it and remove it?

Thanks, gang,
John
 
You should first use Find to search the drive(s) for anything related to the
mystery firewall.
Then use Find in the registry to see if it comes up with anything related.
When using find, use any/every name you can think of that is related to it.

You could also try the Windows Installer Cleanup Utility to see if there is any
reference and remove it, link to utility in article.
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
go to start\settings\control panel\add or remove programs

locate McAfee Privacy Wall

select remove then the product should begin uninstalling.
Follow the prompts that appear on the screen

Diablo
 
I did all of the below, including running the clean up tool. I still can't
find it. As to Diablo's suggestion, I'm not sure what that has to do with
Authentium products. Or was that an expression of dislike for McAfee?

Thanks,
John
 
i to was an AOL user!!

and this was the install they supplied as there privacy wall - McAfee
product

Diablo
 
Yes, that is who they are bundled with....I did remove all the McAffee stuff,
with their own removal tool...I don't much care for McSpyware either...But
that damn Authentium stuff is still there...Both the Firewall and the
Antivirus...Sheesh...If only I could control it...
Thanks
 
Thanks Brian,
Unfortunately, the doccuments were of no help. They were all about the
Antivirus Product...No references to the firewall.
 
Ding Ding Ding, Round 2:
Software not found in Add/Remove Programs
http://authentium.custhelp.com/cgi-...F9jdj0xLjM1MiZwX3BhZ2U9MQ**&p_li=&p_topview=1

Link will definitely wrap and probably break, so:
http://snipurl.com/1197k

or start at the front line of their knowledgebase.
http://authentium.custhelp.com/cgi-bin/authentium.cfg/php/enduser/std_alp.php



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
Thanks Brian,
The article was nice and the URL survived intact....

However, neither of the steps will work for me. There is no sign of the
program that proflegated
this software in any directory or file. I even emailed Authentium Product
Support, but got an even more
useless reply than I got from AOhelL They referred me to two vendors who use
their software. However, neither
of them has products (soft or hard) that I have ever used. I did find a
Trend Micro thing in one of the Doccuments
and Settings folder. However the most recent access date on it was some time
in 2004....
Now I'm getting really frustrated...I would switch to Netscape Internet
Service, but I am sure it is just a front for Earth Stink.

John
 
Thanks Brian,
Bugger all tends to discribe the situation. You would think that a big
company like Authentium
would make a tool to find their own software? Right now, I've tried every
trick I know and there
is just no sign of the program or even the dll's for it.

Oh well, I guess World Peace would be easier to find than this damn firewall.

John
 
Is there any folder/app named Curtains present anywhere? Curtains is an Auhtentium
product w/firewall.
Is there any files named authfw.exe, authstart.exe?

Mention of it being installed with a rootkit:
http://www.cybertechhelp.com/forums/showthread.php?t=120124

The biggest problem is the app is used widely by many companies and it's not easy
finding straight forward answers on it. Start here and change the search wording for
"possible, if any" solutions.
http://groups.google.com/groups?lnk...d+of+authentium+firewall+and+virus+protection


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
Thanks Brian,
I'm still working on the last of your suggestions...The first three led to
no results...
I'm hopeful that this last one will do the trick. I'm not too eager to have
to reinstall Windows and start over again.
I've got most of 40 gig of files on this 40 gig hard drive.

Thanks,
John
 
Did anyone ever find a solution to this hidden Authentium stuff? I'm
having the same problem, and both Earthlink and Authentium have no clue
what to do other than a restore :(

Thanks,
Annette
 
Sorry, but I'm afraid not. I wonder if anyone has tried Norton Utilities? I
can't afford them myself, but it might help you...

John
 
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Authentium Firewall??? 3
authentium products 5
Eliminate Screens at Startup: 1
too many slow computer complaints 16
windows xp & firewall. 8
Won't boot without cable modem reset? 4
Authentium firewall and antivirus problems with AOL safety & secur 7
Firewall confusion -- please assist 5

Back
Top