Find Update Files

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Guest

Running XP Pro. Downloaded two updates which fail to install. Have tried
numerous times. Where are they stored so I can delete them and start over
with a new download?
 
BNeal said:
Running XP Pro. Downloaded two updates which fail to install. Have tried
numerous times. Where are they stored so I can delete them and start over
with a new download?

I forgot to mention that these downloads were automatic MS XP updates.
Click to expand...

BN
 
Nothing to delete if they failed to install.

Have you tried installing via http://windowsupdate.microsoft.com?

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/mi­crosoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate
 
Thank you, PA Bear for the research material. I will check them. But to
answer your questions, I do use MS automatic updates. The files are still
somewhere because everytime I shut down the laptop these same files try to
install again, but fail. That's why it's so annyoying.

BN
 
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