find same new printer every bootup

  • Thread starter Thread starter MikeE
  • Start date Start date
M

MikeE

I successfully installed new HP 7260 printer (purch from
BestBuy). Now at every bootup XP finds 'new hardware' and
wizzard experiences error installing and says hdwr may not
work correctly... so far has worked after every bootup.

How do I stop detecting new printer hardware at bootup ?
 
First, check for new drivers at the HP web site. Next, The symptom you have
is that of an incomplete or aborted install. You may not have followed the
printer driver install process properly.

Usually, you end up uninstalling the printer driver, removing any relevent
registry entries, and reinstalling, following the instructions. There may be
additional info on the HP web site.
http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=c00041338
Is one of several articles referencing this printer and a problem like
yours..
 
MikeE said:
I successfully installed new HP 7260 printer (purch from
BestBuy). Now at every bootup XP finds 'new hardware' and
wizzard experiences error installing and says hdwr may not
work correctly... so far has worked after every bootup.

How do I stop detecting new printer hardware at bootup ?

Sometimes, if all else fails, if you direct win to just install a
generic printer driver the message will disappear.
 
Hi Mike,

1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.

2. When it asks you for the HP disk, (the next thing that will require a
response from you probably), click <ok>. However, do NOT insert the disk
into your CD-ROM drive.

3. On the next screen that comes up, there will be a button that is already
highlighted telling the wizard where to find the printer driver (which is
what it is looking for). This button will be pointing it at "other media,
CD-ROM,etc.

The trick is to DESELECT this button. At that point, the button for your C:
drive will become active and you can select the C: drive. It will also
probably be prompting you with the location for the already installed HP
printer driver that is somewhere on your C: drive. (If not, you need to
click browse and locate the driver).

4. After you have deselected the CDROM and selected the C: drive, click
<ok> (or <next>) The Wizard then makes a second copy of your printer driver
(and, by the way, creates a second "installed printer" in your Control
Panel/Printers). And then, the wizard finally completes and tells you that
you have successfully installed the new hardware.

5. On subsequent startup, the Wizard should then NOT run.
 
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