files and transfer wizard question

  • Thread starter Thread starter Joe
  • Start date Start date
J

Joe

Hello everyone,
I have a Dell that's compromised due to spyware. The step by step guide I
found for the files and transfer wizard, only refers to a parallel clean
installation of the O.S. on the HDD. I can't do that, I have a system
restore disk that does not allow me to do that. If I use an external drive
to save my file and settings how would I attempt to do this properly. Thank
you for your time.

Joe
 
Hello Joe,

Basically what that system restore cd does is it puts your computer back to
the way it was when it was first shipped to you. Which for all intensive
purposes is a clean install. After you back up your stuff to an external
drive, then run the "restore disk". Then go to the files and transfer
wizard and restore your settings.
 
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