File & Printer Sharing

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

For some reason, we recently lost the ability to share our files and printers
on our wireless network. The printing went away about two weeks ago and the
files just a couple of days ago. All the files are shared. This just
happened all of a sudden. I have worked on this for two days and I am
pulling my hair out. I have renamed the workgroup on both computers but that
didn't help. Any suggestions or miracles?
 
can you ping each other? posting the result of ipconfig /all here may help.

--
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Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, Remote Access on
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Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
 
For some reason, we recently lost the ability to share our files and printers
on our wireless network. The printing went away about two weeks ago and the
files just a couple of days ago. All the files are shared. This just
happened all of a sudden. I have worked on this for two days and I am
pulling my hair out. I have renamed the workgroup on both computers but that
didn't help. Any suggestions or miracles?

Jenn,

Please provide ipconfig information for each computer, so we can see where to
start.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is
NOT checked!, copy and paste entire contents into your next post. Identify
operating system (by name, version, and SP level) with each ipconfig listing.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.
 
whitjl143 said:
For some reason, we recently lost the ability to share our files and printers
on our wireless network. The printing went away about two weeks ago and the
files just a couple of days ago. All the files are shared. This just
happened all of a sudden. I have worked on this for two days and I am
pulling my hair out. I have renamed the workgroup on both computers but that
didn't help. Any suggestions or miracles?

This site will solve your networking problem
http://www.careyholzman.com/netfixes.htm

Blair Malcolm
 
I finally got the computers to do this.

Windows XP SP2

COMPUTER 1
Windows IP Configuration

Host Name . . . . . . . . . . . . : ARWTrucking1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : earthlink.net

earthlink.net

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : earthlink.net
Description . . . . . . . . . . . : National Semiconductor
DP83815-Based PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-0E-7F-EC-68-37
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.10.10.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DHCP Server . . . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Friday, February 04, 2005
2:54:38 PM
Lease Expires . . . . . . . . . . : Saturday, February 05, 2005
2:54:38 PM

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : earthlink.net
Description . . . . . . . . . . . : Broadcom 54g MaxPerformance
802.11g
Physical Address. . . . . . . . . : 00-90-4B-4A-DA-A6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.10.10.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DHCP Server . . . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Friday, February 04, 2005
2:54:46 PM
Lease Expires . . . . . . . . . . : Saturday, February 05, 2005
2:54:46 PM

COMPUTER 2
Windows IP Configuration

Host Name . . . . . . . . . . . . : ARWTrucking2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : earthlink.net

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast
Ethernet NIC
Physical Address. . . . . . . . . : 00-08-02-7C-19-CE

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : earthlink.net
Description . . . . . . . . . . . : Instant Wireless Network PC Card
V3.0
Physical Address. . . . . . . . . : 00-06-25-27-DE-7C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.10.10.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.10.1
DHCP Server . . . . . . . . . . . : 10.10.10.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Friday, February 04, 2005
10:22:12 AM
Lease Expires . . . . . . . . . . : Saturday, February 05, 2005
10:22:12 AM
 
I finally got the computers to do this.

<SNIP>

Jenn,

Well, Node Types Unknown (ARWTrucking1) and Hybrid (ARWTrucking2) are OK. No
problem there.

Your network setup is kinda challenging. ARWTrucking1 has two network
connections on the 10.10.10.0/24 network - 10.10.10.100 (wireless) and
10.10.10.101 (Ethernet). ARWTrucking2 has two connections too - 10.10.10.102
(wireless) and an unknown address (Ethernet). All 3 connections addressed by
DHCP server 10.10.10.1.

A computer can have multiple network connections, one wired and the other
wireless, for alternate use. The wired one is for speed, and the wireless one
is for convenience. The Automatic Metric feature of Windows XP will use the
wired connection, whenever it is available, for accessing other resources.
http://support.microsoft.com/?id=299540

Unfortunately, a computer can have only one address which is used to access it,
when other computers reference it by name. If that address is not accessible,
the computer won't be either.

Let's see if that's the case. Take the following code (everything inside the
"#####"). (Did I get the names and ip addresses right)?

Highlight then Copy the code (Ctrl-C), precisely as it is keyed, and Paste
(Ctrl-V) into Notepad. Ensure that Format - Word Wrap is not checked.
Save the Notepad file as "cdiag.cmd", as type "All Files", into the root folder
"C:\".
Run it by Start - Run - "c:\cdiag".
Wait patiently.
When Notepad opens up displaying c:\cdiag.txt, first check Format and ensure
that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A Ctrl-C)
and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

#####

@echo off
set FullTargets=ARWTrucking1 10.10.10.100 10.10.10.101 ARWTrucking2 10.10.10.102
set PingTargets=127.0.0.1 10.10.10.1
Set Version=V1.05
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% (Targets %FullTargets%) >>c:\cdiag.txt
for %%a in (%FullTargets% %PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

#####

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.
 
Here's what happened:

COMPUTER 1:
CDiagnosis V1.05
Start diagnosis for ARWTRUCKING1 (Targets ARWTrucking1 10.10.10.100
10.10.10.101 ARWTrucking2 10.10.10.102)

Target ARWTrucking1

"ping ARWTrucking1"


Pinging ARWTrucking1 [10.10.10.100] with 32 bytes of data:

Reply from 10.10.10.100: bytes=32 time<1ms TTL=128
Reply from 10.10.10.100: bytes=32 time<1ms TTL=128
Reply from 10.10.10.100: bytes=32 time<1ms TTL=128
Reply from 10.10.10.100: bytes=32 time<1ms TTL=128

Ping statistics for 10.10.10.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

"net view ARWTrucking1"

Shared resources at ARWTrucking1

ARW Trucking #1

Share name Type Used as Comment

-------------------------------------------------------------------------------
Deb's Main Documents Disk
Fleet Mtc Pro Deluxe Disk
Intuit Disk
Microsoft Streets and Trips Disk
My Documents Disk
Palm Disk
Printer Print Intuit Internal Printer
SharedDocs Disk
The command completed successfully.


Target 10.10.10.100

"ping 10.10.10.100"


Pinging 10.10.10.100 with 32 bytes of data:

Reply from 10.10.10.100: bytes=32 time<1ms TTL=128
Reply from 10.10.10.100: bytes=32 time<1ms TTL=128
Reply from 10.10.10.100: bytes=32 time<1ms TTL=128
Reply from 10.10.10.100: bytes=32 time<1ms TTL=128

Ping statistics for 10.10.10.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

"net view 10.10.10.100"

Shared resources at 10.10.10.100

ARW Trucking #1

Share name Type Used as Comment

-------------------------------------------------------------------------------
Deb's Main Documents Disk
Fleet Mtc Pro Deluxe Disk
Intuit Disk
Microsoft Streets and Trips Disk
My Documents Disk
Palm Disk
Printer Print Intuit Internal Printer
SharedDocs Disk
The command completed successfully.


Target 10.10.10.101

"ping 10.10.10.101"


Pinging 10.10.10.101 with 32 bytes of data:

Reply from 10.10.10.101: bytes=32 time<1ms TTL=128
Reply from 10.10.10.101: bytes=32 time<1ms TTL=128
Reply from 10.10.10.101: bytes=32 time<1ms TTL=128
Reply from 10.10.10.101: bytes=32 time<1ms TTL=128

Ping statistics for 10.10.10.101:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

"net view 10.10.10.101"

Shared resources at 10.10.10.101

ARW Trucking #1

Share name Type Used as Comment

-------------------------------------------------------------------------------
Deb's Main Documents Disk
Fleet Mtc Pro Deluxe Disk
Intuit Disk
Microsoft Streets and Trips Disk
My Documents Disk
Palm Disk
Printer Print Intuit Internal Printer
SharedDocs Disk
The command completed successfully.


Target ARWTrucking2

"ping ARWTrucking2"


Pinging ARWTrucking2 [10.10.10.102] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.10.10.102:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

"net view ARWTrucking2"


Target 10.10.10.102

"ping 10.10.10.102"


Pinging 10.10.10.102 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.10.10.102:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

"net view 10.10.10.102"


COMPUTER 2:
CDiagnosis V1.05
Start diagnosis for ARWTRUCKING2 (Targets ARWTrucking1 10.10.10.100
10.10.10.101 ARWTrucking2 10.10.10.102)

Target ARWTrucking1

"ping ARWTrucking1"



Pinging ARWTrucking1 [10.10.10.101] with 32 bytes of data:



Reply from 10.10.10.101: bytes=32 time=5ms TTL=128

Reply from 10.10.10.101: bytes=32 time=1ms TTL=128

Reply from 10.10.10.101: bytes=32 time=2ms TTL=128

Reply from 10.10.10.101: bytes=32 time=2ms TTL=128



Ping statistics for 10.10.10.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 5ms, Average = 2ms


"net view ARWTrucking1"


Target 10.10.10.100

"ping 10.10.10.100"



Pinging 10.10.10.100 with 32 bytes of data:



Reply from 10.10.10.100: bytes=32 time=3ms TTL=128

Reply from 10.10.10.100: bytes=32 time=2ms TTL=128

Reply from 10.10.10.100: bytes=32 time=2ms TTL=128

Reply from 10.10.10.100: bytes=32 time=2ms TTL=128



Ping statistics for 10.10.10.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 2ms, Maximum = 3ms, Average = 2ms


"net view 10.10.10.100"


Target 10.10.10.101

"ping 10.10.10.101"



Pinging 10.10.10.101 with 32 bytes of data:



Reply from 10.10.10.101: bytes=32 time=2ms TTL=128

Reply from 10.10.10.101: bytes=32 time=2ms TTL=128

Reply from 10.10.10.101: bytes=32 time=2ms TTL=128

Reply from 10.10.10.101: bytes=32 time=2ms TTL=128



Ping statistics for 10.10.10.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 2ms, Maximum = 2ms, Average = 2ms


"net view 10.10.10.101"


Target ARWTrucking2

"ping ARWTrucking2"



Pinging ARWTrucking2 [10.10.10.102] with 32 bytes of data:



Reply from 10.10.10.102: bytes=32 time<1ms TTL=128

Reply from 10.10.10.102: bytes=32 time<1ms TTL=128

Reply from 10.10.10.102: bytes=32 time<1ms TTL=128

Reply from 10.10.10.102: bytes=32 time<1ms TTL=128



Ping statistics for 10.10.10.102:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"net view ARWTrucking2"

Shared resources at ARWTrucking2

ARW Trucking Laptop #2

Share name Type Used as Comment


-------------------------------------------------------------------------------
File Print FedEx Kinko's Print Send your document to FedEx
Kinko's for printing
HPPSC750 Print HP PSC 750xi

My Documents Disk

Printer Print Intuit Internal Printer

SharedDocs Disk

The command completed successfully.


Target 10.10.10.102

"ping 10.10.10.102"



Pinging 10.10.10.102 with 32 bytes of data:



Reply from 10.10.10.102: bytes=32 time<1ms TTL=128

Reply from 10.10.10.102: bytes=32 time<1ms TTL=128

Reply from 10.10.10.102: bytes=32 time<1ms TTL=128

Reply from 10.10.10.102: bytes=32 time<1ms TTL=128



Ping statistics for 10.10.10.102:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"net view 10.10.10.102"

Shared resources at 10.10.10.102

ARW Trucking Laptop #2

Share name Type Used as Comment


-------------------------------------------------------------------------------
File Print FedEx Kinko's Print Send your document to FedEx
Kinko's for printing
HPPSC750 Print HP PSC 750xi

My Documents Disk

Printer Print Intuit Internal Printer

SharedDocs Disk

The command completed successfully.


Target 127.0.0.1

"ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"net view 127.0.0.1"

Shared resources at 127.0.0.1

ARW Trucking Laptop #2

Share name Type Used as Comment


-------------------------------------------------------------------------------
File Print FedEx Kinko's Print Send your document to FedEx
Kinko's for printing
HPPSC750 Print HP PSC 750xi

My Documents Disk

Printer Print Intuit Internal Printer

SharedDocs Disk

The command completed successfully.


Target 10.10.10.1

"ping 10.10.10.1"



Pinging 10.10.10.1 with 32 bytes of data:



Reply from 10.10.10.1: bytes=32 time=2ms TTL=64

Reply from 10.10.10.1: bytes=32 time=2ms TTL=64

Reply from 10.10.10.1: bytes=32 time=2ms TTL=64

Reply from 10.10.10.1: bytes=32 time=2ms TTL=64



Ping statistics for 10.10.10.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 2ms, Maximum = 2ms, Average = 2ms


"net view 10.10.10.1"

End diagnosis for ARWTRUCKING2
 
Here's what happened:

<SNIP A Lot of Diagnostics>

Jenn,

Well, as I suspected, you have some issues indicated. Now for the enumeration
of the symptoms, and for the questions.

Firstly, ARWTrucking1 resolves its ip address to 10.10.10.100. ARWTrucking2
thinks ARWTrucking1 to be 10.10.10.101. Both of these addresses are valid (as
indicated by the IPConfig), but depending upon whether one or the other is
connected at the time, may be a problem. The latter address, 10.10.10.101 being
the Ethernet address, whenever ARWTrucking1 is only connected wirelessly, it
will be un accessible from ARWTrucking2.

ARWTrucking2 having only an Ethernet connection with address 10.10.10.102,
there's no similar confusion by ARWTrucking1.

Also, ARWTrucking1, though able to properly resolve ARWTrucking2 at
10.10.10.102, cannot ping it, by name or by that address. ARWTrucking2,
however, resolves ARWTrucking1 to 10.10.10.101, and successfully pings it, by
name and address, and by its alternate address 10.10.10.101.

The Net View tests, even those by ip address, indicate yet another symptom.
Neither ARWTrucking1 nor ARWTrucking2 can Net View the other, by name or by ip
address (neither of the two addresses for ARWTrucking1).

What OS (name, version, SP level) is on each computer? What firewalls
(Microsoft or third party) are, or ever were, on either? And finally, what
changes were made in the time immediately preceding "we recently lost the
ability to share our files and printers"?

Firstly, check for a browser conflict between the two computers. I"m not talking
about Internet Explorer here. The browser is the program that allows any
computer to see any other computer on the LAN. On a two computer LAN, you
should have only one browser.

Make sure the browser service is running on only one of the computers. Control
Panel - Administrative Tools - Services. Verify that the Computer Browser, and
the TCP/IP NetBIOS Helper, services both show with Status = Started. Disable
the browser on the other computer.

After checking / disabling / enabling as above, power both computers off to
reset the browser settings on each. Then power both back on.

The Microsoft Browstat program will show us what browsers (I'm not talking about
Internet Explorer here) you have in your domain / workgroup, at any time.
http://support.microsoft.com/?id=188305

You can download Browstat from either:
<http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip>
<http://rescomp.stanford.edu/staff/manual/rcc/tools/browstat.zip>

Browstat is very small (40K), and needs no install. Just unzip the downloaded
file, copy browstat.exe to any folder in the Path, and run it from a command
window, by "browstat status". Make sure both computers list the same master
browser.
For more information about the browser subsystem (very intricate), see:
http://support.microsoft.com/?id=188001
http://support.microsoft.com/?id=188305
http://support.microsoft.com/?id=231312
<http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx>

In addition to firewalls, check authentication / authorisation. Here the
question of OS name, version, and SP becomes important.

On any XP Pro computer, check to see if Simple File Sharing (Control Panel -
Folder Options - View - Advanced settings) is enabled or disabled. With XP Pro,
you need to have SFS properly set on each computer.

On XP Pro with SFS disabled, check the Local Security Policies (Control Panel -
Administrative Tools). Under Local Policies - Security Options, look at
"Network access: Sharing and security model", and ensure it's set to "Classic -
local users authenticate as themselves".

On XP Pro with SFS disabled, if you set the above Local Security Policy to
"Guest only", enable the Guest account, using Start - Run - "cmd" - type "net
user guest /active:yes" in the command window. If "Classic", setup and use a
common non-Guest account on all computers. Whichever account is used, give it
an identical, non-blank password on all computers.

On XP Home, and on XP Pro with Simple File Sharing enabled, make sure that the
Guest account is enabled, on each computer. Enable Guest, with Start - Run -
"cmd", then type "net user guest /active:yes" in the command window. Ensure
that the password for Guest is blank, with Start - Run - "control
userpasswords2"; select Guest, click Reset Password, click OK without entering a
new password.

On XP Pro, if you're going to use Guest authentication, check your Local
Security Policy (Control Panel - Administrative Tools) - User Rights Assignment,
on the XP Pro computer, and look at "Deny access to this computer from the
network". Make sure Guest is not in the list. Look at "Access this computer
from the network", and make sure that Everyone is in this list.

More about file and printer sharing, between different versions of Windows:
<http://www.microsoft.com/downloads/...db-aef8-4bef-925e-7ac9be791028&DisplayLang=en>

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.
 

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