G
Guest
Client continuously receiving "file not saved" erros.. anyone know how to correct this error? I have seen it before, but not been able to correct it.. any help is GREATLY appreciated.
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Norman Harker
Hi Jazz!
Where are you saving to? Always work from and to a file on your hard
drive rather than from and to floppy disc.
--
Regards
Norman Harker MVP (Excel)
Sydney, Australia
(e-mail address removed)
Excel and Word Function Lists (Classifications, Syntax and Arguments)
available free to good homes.
Where are you saving to? Always work from and to a file on your hard
drive rather than from and to floppy disc.
--
Regards
Norman Harker MVP (Excel)
Sydney, Australia
(e-mail address removed)
Excel and Word Function Lists (Classifications, Syntax and Arguments)
available free to good homes.
G
Guest
I am working a helpdesk. I have a client who is using Office 2K on XP platform. She has had the software re-installed before trying to correct the problem, but a fairly saavy user of the product. We have tried to save multiple ways, but have yet been unsuccessful, have you ever seen theis as a recurring issue?
D
Dave Peterson
Where is she saving the file? Network or local harddrive?
If it's the network, then ask her to try saving it to the harddrive--maybe it's
a permissions thing (or even network hardware error???).
If it's the local harddrive, maybe she's on a partition that's full????
If it's a removeable media, tell her to stop doing that forever! Use the
hardrive/LAN and then use windows explorer to copy to that location.
And if I recall correctly, Windows XP has some permission settings, too. Maybe
she doesn't have access to that location????
Just guesses...
======
After you've eliminated all that, can she save any (similar sized) workbook to
that location? If yes, then maybe it's a macro created by the developer. And
that developer doesn't want the workbook saved.
She could try opening excel in safe mode:
Close excel
windows start button|Run
Excel /safe
And then open the file and see if she can save it.
If she can, maybe she shouldn't <bg>.
If it's the network, then ask her to try saving it to the harddrive--maybe it's
a permissions thing (or even network hardware error???).
If it's the local harddrive, maybe she's on a partition that's full????
If it's a removeable media, tell her to stop doing that forever! Use the
hardrive/LAN and then use windows explorer to copy to that location.
And if I recall correctly, Windows XP has some permission settings, too. Maybe
she doesn't have access to that location????
Just guesses...
======
After you've eliminated all that, can she save any (similar sized) workbook to
that location? If yes, then maybe it's a macro created by the developer. And
that developer doesn't want the workbook saved.
She could try opening excel in safe mode:
Close excel
windows start button|Run
Excel /safe
And then open the file and see if she can save it.
If she can, maybe she shouldn't <bg>.