E
Eugene Tan
hi,
A customer has a very small network of PCs with WinXP Home.
One PC had shared out the C drive, this has since been changed.
Anyway the PCs share some folders. On the PC concerned, there
are several files/docs which were unable to be backed up.
Upon inspecting, the files (mainly Word docs) are so locked they
can't be copied, renamed or even scanned using Norton. Reboot
doesn't change the situation. Setting to do CHKDSK upon restart
seems to have unlocked some of the docs, but I discover the same
problem with other docs. The error msg says there is a sharing
violation when attempting to open using Word, but it is locked up
so good they can't be touched.
Network is connected to Internet directly thru ADSL modem-router
SPI firewall. WindowsXP SP2 is installed, as are latest patches via
autoupdate and they have Norton Antivirus2004 installed.
Any idea what is going on?
TIA,
Eugene Tan
A customer has a very small network of PCs with WinXP Home.
One PC had shared out the C drive, this has since been changed.
Anyway the PCs share some folders. On the PC concerned, there
are several files/docs which were unable to be backed up.
Upon inspecting, the files (mainly Word docs) are so locked they
can't be copied, renamed or even scanned using Norton. Reboot
doesn't change the situation. Setting to do CHKDSK upon restart
seems to have unlocked some of the docs, but I discover the same
problem with other docs. The error msg says there is a sharing
violation when attempting to open using Word, but it is locked up
so good they can't be touched.
Network is connected to Internet directly thru ADSL modem-router
SPI firewall. WindowsXP SP2 is installed, as are latest patches via
autoupdate and they have Norton Antivirus2004 installed.
Any idea what is going on?
TIA,
Eugene Tan