File Access Unavailable

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G

Guest

After creating a home network I can see the file folders however the actual
files cannot be seen. I get an error message of "\\office\c-del is not
accessable. You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access
permissions. Access is denied."

Also note that I even removed all Norton "stuff" and still the same. What
is the problem????
 
After creating a home network I can see the file folders however the actual
files cannot be seen. I get an error message of "\\office\c-del is not
accessable. You might not have permission to use this network resource.
Contact the administrator of this server to find out if you have access
permissions. Access is denied."

Also note that I even removed all Norton "stuff" and still the same. What
is the problem????
Click to expand...

Frank,

One of the most common causes of this problem would be a misconfigured or
overlooked personal firewall, or other security component. Did you use all
Symantec procedures for removing Norton? There are several other possibilities
too, and any might be the cause of your problem. Read this article with an open
mind.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

For more direct help, provide "browstat status" and "ipconfig /all" from each
computer, so we can diagnose the problem. Read this article, and linked
articles, and follow instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

Please let us know if any of these suggestions are of any help. What you learn
may help others in the future, and that's the purpose of these forums.
 
How do I then email you the results of both the ipconfig and browstat text
files for each computer?

Frank
 
How do I then email you the results of both the ipconfig and browstat text
files for each computer?

Frank
Click to expand...

Frank,

You can post those files here, and it is quite safe to do so.
<http://nitecruzr.blogspot.com/2005/06/privacy-statement.html>
http://nitecruzr.blogspot.com/2005/06/privacy-statement.html

And please type your answers after mine, as it will make your problem analysis
easier for each of us.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
 
Chuck said:
Frank,

You can post those files here, and it is quite safe to do so.
<http://nitecruzr.blogspot.com/2005/06/privacy-statement.html>
http://nitecruzr.blogspot.com/2005/06/privacy-statement.html

And please type your answers after mine, as it will make your problem analysis
easier for each of us.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting
Click to expand...

Chuck,

I must be brain dead because I don't see how I can attach those files.
Please explain how?

Thanks
 
Chuck,

I must be brain dead because I don't see how I can attach those files.
Please explain how?

Thanks
Click to expand...

OK, Frank,

Let's use "ipconfig /all" as an example.
# Type "ipconfig /all >c:\ipconfig.txt", in a command window.
<http://nitecruzr.blogspot.com/2005/06/command-window.html>
http://nitecruzr.blogspot.com/2005/06/command-window.html
# Type "notepad c:\ipconfig.txt".
# When Notepad opens, select all (Ctrl-A) and copy (Ctrl-C).
# After you reply to me with "Here it is!", paste (Ctrl-V).
So simple, once you figure it out.
 
Chuck said:
OK, Frank,

Let's use "ipconfig /all" as an example.
# Type "ipconfig /all >c:\ipconfig.txt", in a command window.
<http://nitecruzr.blogspot.com/2005/06/command-window.html>
http://nitecruzr.blogspot.com/2005/06/command-window.html
# Type "notepad c:\ipconfig.txt".
# When Notepad opens, select all (Ctrl-A) and copy (Ctrl-C).
# After you reply to me with "Here it is!", paste (Ctrl-V).
So simple, once you figure it out.
Click to expand...

Duh... now I get it. Just cut and paste...

Here is with computer #1 (HP)


Windows IP Configuration



Host Name . . . . . . . . . . . . : HP

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : cg.shawcable.net



Ethernet adapter Local Area Connection 6:



Connection-specific DNS Suffix . : cg.shawcable.net

Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast
Ethernet Controller (3C905C-TX Compatible)

Physical Address. . . . . . . . . : 00-01-02-2A-39-9B

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 64.59.176.13

64.59.176.15

Lease Obtained. . . . . . . . . . : Monday, March 13, 2006 9:28:19 AM

Lease Expires . . . . . . . . . . : Tuesday, March 14, 2006 9:28:19 AM



Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{A15190C2-617F-4DC7-9105-EDA55852D6FA}
Browsing is active on domain.
Master browser name is: HP
Master browser is running build 2600
1 backup servers retrieved from master HP
\\HP
There are 1 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{A15190C2-617F-4DC7-9105-EDA55852D6FA}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{A15190C2-617F-4DC7-9105-EDA55852D6FA}

Computer #2 (Mind)


Windows IP Configuration



Host Name . . . . . . . . . . . . : FAMILY

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : cg.shawcable.net



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : cg.shawcable.net

Description . . . . . . . . . . . : D-Link DFE-530TX PCI Fast
Ethernet Adapter (rev.A)

Physical Address. . . . . . . . . : 00-05-5D-E5-E2-61

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.102

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 64.59.176.13

64.59.176.15

Lease Obtained. . . . . . . . . . : Monday, March 13, 2006 2:23:36 PM

Lease Expires . . . . . . . . . . : Tuesday, March 14, 2006 2:23:36 PM



Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{248D9FC4-2570-4AAE-89C7-E33E8EFB32C2}
Browsing is active on domain.
Master browser name is: HP
Could not open key in registry, error = 5 Unable to determine build
of browser master: 5
\\\\HP . Version:05.01 Flags: 51207 NT POTENTIAL MASTER
1 backup servers retrieved from master HP
\\HP
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{248D9FC4-2570-4AAE-89C7-E33E8EFB32C2}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{248D9FC4-2570-4AAE-89C7-E33E8EFB32C2}


thanks again

Frank
 
Duh... now I get it. Just cut and paste...

Here is with computer #1 (HP)
Click to expand...

thanks again

Frank
Click to expand...

OK, Frank,

Let's start with an inventory of the computers. XP Home, or Pro? If Pro,
Simple File Sharing enabled or disabled?
<http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Simple>
http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Simple

Anyway, the good news is that both computers are connecting, in general. Family
sees itself, and HP ("There are 2 servers in domain MSHOME..." / "There are 1
domains in domain MSHOME..."). Yet HP only sees itself "There are 1
servers...").

One of the most common causes of this problem would be a misconfigured or
overlooked personal firewall, or other security component. There are several
other possibilities too, and any might be the cause of your problem. Read this
article with an open mind.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

Do you have shares on both computers? Is NetBIOS Over TCP explicitly Enabled on
both computers?
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Components>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#Components
 
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