Fax modem opens connection momentarily then closes

  • Thread starter Thread starter Mike3939
  • Start date Start date
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Mike3939

Configuration Summary:

Devices configured to send faxes:
Broadxent DSI V.90 PCI DI3635
The TSID of these devices is XYZ.

Devices configured to receive faxes:
Broadxent DSI V.90 PCI DI3635
Devices are configured to automatically answer
incoming fax calls after 8 rings.
The CSID of these devices is XYZ.

Hyper Terminal work fine. But when I try to fax I hear
the modem click on then click back off, I get a message
the line was busy.
 
-----Original Message-----
Configuration Summary:

Devices configured to send faxes:
Broadxent DSI V.90 PCI DI3635
The TSID of these devices is XYZ.

Devices configured to receive faxes:
Broadxent DSI V.90 PCI DI3635
Devices are configured to automatically answer
incoming fax calls after 8 rings.
The CSID of these devices is XYZ.

Hyper Terminal work fine. But when I try to fax I hear
the modem click on then click back off, I get a message
the line was busy.
.
Click to expand...
Actually it says there was no answer
 
Why do my Fax transmissions fail so often?
Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. The Fax Service will dial or will answer
an incoming fax but then fail with any of a number of unhelpful error
messages such as "Line is busy," "There is no answer," or "Reception error."
There will be nothing in Event Viewer to give a clue as to where the problem
might lie.

These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest drivers.
 
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