Fax console

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Guest

This fax isn't working through my dsl high speed internet line. It tells me
my 'phone line is in use or is not connected'. Is there a way to remedy this
occurance.
 
dylc said:
This fax isn't working through my dsl high speed internet line. It
tells me my 'phone line is in use or is not connected'. Is there a
way to remedy this occurance.
Click to expand...


No. This is normal behavior and there's nothing to remedy. Even though your
DSL line works through the telephone system, you can't fax or receive faxes
with it. To fax you need to dial a specific fax number, and the DSL line
doesn't do that.

If you want to fax, you need a separate dial-up fax modem connected to the
dial-up telephone system or a stand-alone fax machine. Alternatively you
can use one of the fax services that let you sent faxes from a web site.
 
dylc said:
This fax isn't working through my dsl high speed internet line. It
tells me
my 'phone line is in use or is not connected'. Is there a way to
remedy this
occurance.
Click to expand...


Faxing doesn't use the DSL band on a telephone line. Faxing using the
voice band. So you connecting your NIC to a DSL modem will never let
you do faxing per se. You will need to install an analog modem card in
your computer (if the motherboard doesn't already have one with a jack
on the back for the telephone line). Faxing uses a fax capable analog
modem to send the handshaking tones to the other fax machine.

There are other fax emulation schemes available that don't require using
a fax modem. For example, you could use the free eFax service to
receive faxes via e-mail that are sent to the telephone fax number
assigned to by eFax. If you want a local fax telephone number and/or
you want to send faxes out through them, you have to pay to subscribe to
their service. There is www.tpc.int but that is a group of volunteers
so consider the service to be unreliable and slow and not viable for
business use. Other than these schemes that have you receive and send
faxes via e-mail (which still requires someone else to have the analog
fax modem), you will need a fax modem to do the faxing yourself.

Check the back of your computer for a jack that goes to an analog modem.
Then check Device Manager to see if it is a fax-capable modem. The Fax
Service (in Windows XP) will test the analog modem to see if it can be
used for faxing (when you select the analog modem, it will test it).
 
There is another issue with DSL and stand alone fax machines. If you switch
the stand alone to fax/telephone mode the fax machine picks up all the phone
calls. So you end up using the stand alone fax machine in manual mode, when
you answer and get the fax tone you hit *51 and it switches over to the fax
machine.

I run a wire from the analog jack on the back of the computer to another
wall jack when I need to send a fax with the computer but it doesn't seem to
work if you want it to answer or receive a fax.

Tony
 
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