Failing StartUp

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I arrived home, my computer was showing the following on a black screen

We apologize for the inconvenience, but Windows did not start successfully. A recent hardare or software change might have caused this

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files or folders, choose Last Known Good Configuration to restart the most recent settings that worked

If a previous start up attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you are not sure what caused the problem, choose Start Windows normally

Safe Mod
Save Mode with Networkin
Safe Mode with Command Promp
Last Known Good Configuratio
Start Windows normall

**I chose the last two options noted above, but neither one worked. The computer begins start up with the Windows XP Home Edition logo, then the e machines logo, but the next screen is this same message screen. I even turned the computer off, but no luck. I have never seen this screen before and haven't a clue what to do. I am typing this message from a matching computer, with the same Windows XP Home Edition, purchased at the same time..

Thanks in advance for any and all suggestions
Shannon
 
Shannon said:
When I arrived home, my computer was showing the following on a black screen:

We apologize for the inconvenience, but Windows did not start successfully. A recent hardare or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files or folders, choose Last Known Good Configuration to restart the most recent settings that worked.

If a previous start up attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you are not sure what caused the problem, choose Start Windows normally.

Safe Mode
Save Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration
Start Windows normally

**I chose the last two options noted above, but neither one worked. The computer begins start up with the Windows XP Home Edition logo, then the e machines logo, but the next screen is this same message screen. I even turned the computer off, but no luck. I have never seen this screen before and haven't a clue what to do. I am typing this message from a matching computer, with the same Windows XP Home Edition, purchased at the same time...

Thanks in advance for any and all suggestions,
Shannon
Click to expand...

Try booting into safe mode and doing a System Restore. You can get the
screen back by pressing F8 while your computer is starting.
 
Back
Top