Wild Colonial Girl said:
I am trying to open a program, that I have been able to access previously
,before installing Trend Internet security , but keep getting the message \;
not able to open ExtractZip.dll.
Can you help?
Hi Wild,
You get wild Malware in your Computer:
http://vil.nai.com/vil/content/v_133282.htm
Go to Control Panel by clicking Start >> Control panel >> Add/Remove
programs and Remove it.
=> Try these steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
2... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Run disk cleanup and Defrag in safe mode then Run this Command:
sfc /scannow click [OK] and let it run, you may be asked by the windows to
insert the XP CD to repair any corrupt files/folders found.
Good luck.
Regards,
nass
===
www.nasstec.co.uk