external hard drive problem

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

Hi everyone.

Here is a problem that I need help with. I just bought an external hard
drive. I installed the hard drive and for some reason when I go to My
Computer the drive is not recognized. I have read and followed the
documentation that came with it. Still it has not appeared. I was
wondering if anyone has a solution with this problem.

thanks
 
I think it is hard to find the problem.
One possibility is your motherboard driver need to be installed to activate
the usb port.
But I also know you must have connected another device to the usb port to
proof it is working.
So, here what can I think of is your hard drive is not good. You can return
it back to the seller.
 
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