external device doesn't show up anywhere

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G

Guest

I have an apple ipod (configured for windows) and am trying to connect to my
windows xp sp2 machine. I have installed all of the necessary software, but
the computer refuses to recognise the external device in any of the USB 2.0
ports I try, it does not appear either in the taskbar, in the my computer
folder or in the device manager. I have tried disabling norton antivirus,
but to no avail, any help anyone could give me would be much appreciated,
thanks,
-Jo
 
jo said:
I have an apple ipod (configured for windows) and am trying to
connect to my windows xp sp2 machine. I have installed all of the
necessary software, but the computer refuses to recognise the
external device in any of the USB 2.0 ports I try, it does not appear
either in the taskbar, in the my computer folder or in the device
manager. I have tried disabling norton antivirus, but to no avail,
any help anyone could give me would be much appreciated, thanks,
-Jo
Click to expand...

Is the iPod turned on? Do any other devices work in the port(s) you are
accessing?

Q
 
Yes the ipod id turned on, it just displays a fully charged battery logo. I
have tried a nikkon coolpix camera and a creative jukebox zen and they both
work fine, so I guess that means it is a software issue with the ipod bundle?
Still, any help would be useful
 
Had the same trouble,initially trying to install Trust USB hub.Daughter
bought IPOD installed O.K but itunes would'nt recognise it.She then destroyed
Xp pro Operating system,wouldn't System restore on any dates. I managed to
reload Win XP PRO and service packs(lost quite a bit of save files,Thanks
Jen!)and after re-install Hub recognised and IPOD O.k.
She hasen't connected IPOD for maybe 6 days,and now found it has gone back
to being unrecognised again !! So back in trouble.
 
I have had similar problems. My computer with windows XP with SP2 won't
recognise my ipod dispite downloading latest up-dates. Keep getting error
message1904. module c:\program files\itunes\itunesmini player.dll failed to
register. HRESULT- 2147220473. contact your support personnel. When I
connect the iPod to the computer with itunes running the computer crashes.
PLEASE CAN SOMEONE HELP. Thankx
 
I wonder if the problems of "glockspur" are related to using a USB Hub.
Probably these devices should be connected directly to the USB port. Just a
guess.

r.
 
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