Explorer keeps crashing.

  • Thread starter Thread starter Stephen
  • Start date Start date
S

Stephen

Hi

Every time I try to remove one particular folder in XP Home Explorer
it crashes with a Dr Watson log error.

#####################################################################
ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS.2\system32\RPCRT4.dll
#####################################################################

Please find below a small section of the report.

This problem has been going on for weeks - I then installed Spy Sweeper
which removed loads of adware etc. And the problem stopped for over a week.

It is now back with a vengeance - I have rerun Spy Sweeper but this time it
hasn't
made any difference.

Thanks for any help you might be able to give with this problem.

Regards, Stephen


*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS.2\system32\RPCRT4.dll -
WARNING: Stack unwind information not available. Following frames may be
wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS.2\system32\GDI32.dll -
ChildEBP RetAddr Args to Child
008dfe24 77f5c084 780016a4 0000011c 008dff80 *SharedUserSystemCall+0xc (FPO:
[0,0,0])
008dff90 78001601 780019d4 00083108 77fa88f0
ntdll!NtReplyWaitReceivePortEx+0xc
00091428 ffffffff 0000012c 00000130 00000000 RPCRT4+0x1601
00000000 00000000 00000000 00000000 00000000 0xffffffff

*----> Raw Stack Dump <----*
00000000008dfe28 84 c0 f5 77 a4 16 00 78 - 1c 01 00 00 80 ff 8d 00
....w...x........
00000000008dfe38 00 00 00 00 40 b1 0b 00 - 60 ff 8d 00 fc 07 30 c0
.....@...`.....0.
00000000008dfe48 00 00 00 00 43 0a 00 00 - 00 00 00 00 00 00 00 00
.....C...........
00000000008dfe58 00 00 00 00 00 00 00 00 - 18 1c e6 f1 a0 1b e6 f1
.................
00000000008dfe68 b5 40 51 80 fc 07 30 c0 - a0 1b e6 f1 f2 40 51 80
[email protected]......@Q.
00000000008dfe78 00 e0 fa 7f 00 00 00 00 - 00 00 00 00 a8 99 cd 82
.................
00000000008dfe88 d0 cb ce 82 01 cc ce 82 - 00 00 00 00 b8 fe 1f c0
.................
00000000008dfe98 01 01 00 00 e0 1c e6 f1 - 30 00 5d 80 d0 cb ce 82
.........0.].....
00000000008dfea8 54 03 00 c0 00 00 00 00 - 48 1c e6 f1 00 00 00 00
T.......H.......
00000000008dfeb8 39 8a 4f 80 08 00 00 00 - 86 02 00 00 52 65 61 80
9.O.........Rea.
00000000008dfec8 ff ff ff ff 00 00 00 00 - 00 e0 fa 7f 08 7a 5f 82
..............z_.
00000000008dfed8 35 4f 53 80 00 00 00 00 - 8c 1c e6 f1 00 be 53 80
5OS...........S.
00000000008dfee8 00 00 00 00 0c 00 78 00 - 00 00 00 00 56 c9 5a 80
.......x.....V.Z.
00000000008dfef8 50 60 ff 82 a0 9a ea e2 - ff 01 00 00 20 1c e6 f1
P`.......... ...
00000000008dff08 08 00 00 00 04 45 53 80 - a8 99 cd 82 d0 cb ce 82
......ES.........
00000000008dff18 9c cc ce 82 00 00 00 00 - e4 4b 5f 82 07 52 4f 80
..........K_..RO.
00000000008dff28 0f 52 4f 80 b4 4b 5f 82 - 48 4a 5f 82 69 6b 61 80
..RO..K_.HJ_.ika.
00000000008dff38 e0 19 b5 82 48 4a 5f 82 - 2f 16 00 78 60 ff 8d 00
.....HJ_./..x`...
00000000008dff48 4a 16 00 78 30 d4 08 00 - 68 0b 09 00 28 14 09 00
J..x0...h...(...
00000000008dff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff
.../M.....]......

*----> State Dump for Thread Id 0xf68 <----*

eax=771e7eef ebx=00007530 ecx=0006dd7c edx=00000000 esi=00000000
edi=00a3ff60
eip=7ffe0304 esp=00a3ff20 ebp=00a3ff78 iopl=0 nv up ei pl nz na pe
nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000202

function: <nosymbols>
 
It's just a normal Windows 'yellow' folder.
It's name: Keep

Thanks


divakartandon said:
Please post the name of the folder.

Stephen said:
Hi

Every time I try to remove one particular folder in XP Home Explorer
it crashes with a Dr Watson log error.

#####################################################################
ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS.2\system32\RPCRT4.dll
#####################################################################

Please find below a small section of the report.

This problem has been going on for weeks - I then installed Spy Sweeper
which removed loads of adware etc. And the problem stopped for over a week.

It is now back with a vengeance - I have rerun Spy Sweeper but this time it
hasn't
made any difference.

Thanks for any help you might be able to give with this problem.

Regards, Stephen


*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS.2\system32\RPCRT4.dll -
WARNING: Stack unwind information not available. Following frames may be
wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS.2\system32\GDI32.dll -
ChildEBP RetAddr Args to Child
008dfe24 77f5c084 780016a4 0000011c 008dff80 *SharedUserSystemCall+0xc (FPO:
[0,0,0])
008dff90 78001601 780019d4 00083108 77fa88f0
ntdll!NtReplyWaitReceivePortEx+0xc
00091428 ffffffff 0000012c 00000130 00000000 RPCRT4+0x1601
00000000 00000000 00000000 00000000 00000000 0xffffffff

*----> Raw Stack Dump <----*
00000000008dfe28 84 c0 f5 77 a4 16 00 78 - 1c 01 00 00 80 ff 8d 00
....w...x........
00000000008dfe38 00 00 00 00 40 b1 0b 00 - 60 ff 8d 00 fc 07 30 c0
.....@...`.....0.
00000000008dfe48 00 00 00 00 43 0a 00 00 - 00 00 00 00 00 00 00 00
.....C...........
00000000008dfe58 00 00 00 00 00 00 00 00 - 18 1c e6 f1 a0 1b e6 f1
.................
00000000008dfe68 b5 40 51 80 fc 07 30 c0 - a0 1b e6 f1 f2 40 51 80
[email protected]......@Q.
00000000008dfe78 00 e0 fa 7f 00 00 00 00 - 00 00 00 00 a8 99 cd 82
.................
00000000008dfe88 d0 cb ce 82 01 cc ce 82 - 00 00 00 00 b8 fe 1f c0
.................
00000000008dfe98 01 01 00 00 e0 1c e6 f1 - 30 00 5d 80 d0 cb ce 82
.........0.].....
00000000008dfea8 54 03 00 c0 00 00 00 00 - 48 1c e6 f1 00 00 00 00
T.......H.......
00000000008dfeb8 39 8a 4f 80 08 00 00 00 - 86 02 00 00 52 65 61 80
9.O.........Rea.
00000000008dfec8 ff ff ff ff 00 00 00 00 - 00 e0 fa 7f 08 7a 5f 82
..............z_.
00000000008dfed8 35 4f 53 80 00 00 00 00 - 8c 1c e6 f1 00 be 53 80
5OS...........S.
00000000008dfee8 00 00 00 00 0c 00 78 00 - 00 00 00 00 56 c9 5a 80
.......x.....V.Z.
00000000008dfef8 50 60 ff 82 a0 9a ea e2 - ff 01 00 00 20 1c e6 f1
P`.......... ...
00000000008dff08 08 00 00 00 04 45 53 80 - a8 99 cd 82 d0 cb ce 82
......ES.........
00000000008dff18 9c cc ce 82 00 00 00 00 - e4 4b 5f 82 07 52 4f 80
..........K_..RO.
00000000008dff28 0f 52 4f 80 b4 4b 5f 82 - 48 4a 5f 82 69 6b 61 80
..RO..K_.HJ_.ika.
00000000008dff38 e0 19 b5 82 48 4a 5f 82 - 2f 16 00 78 60 ff 8d 00
.....HJ_./..x`...
00000000008dff48 4a 16 00 78 30 d4 08 00 - 68 0b 09 00 28 14 09 00
J..x0...h...(...
00000000008dff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff
.../M.....]......

*----> State Dump for Thread Id 0xf68 <----*

eax=771e7eef ebx=00007530 ecx=0006dd7c edx=00000000 esi=00000000
edi=00a3ff60
eip=7ffe0304 esp=00a3ff20 ebp=00a3ff78 iopl=0 nv up ei pl nz na pe
nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000202

function: <nosymbols>
Click to expand...
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