explorer, express hangs -- wininet.dll error

[mark]

May I ask if anyone has any ideas regarding this problem?

Dell inspiron 4150 running xp pro, and IE6: every time i open up IE6,
the program hangs, and I have to end it thru the task manager. always
get the same error signature error, that identifies ModName:
wininet.dll.

Same error occurs when i open outlook express and try to view any html
email.

Thought it might be due to some spy-ware so ran ad-aware 6, and
spybot... found plenty, and deleted. System still hangs.

On a parallel track: the norton antivirus had been acting strangely.
i couldn't switch it to auto-on, and it would always return a script
error. After several system scans, it did come up w/ w32.netsky.p....
i ran the disinfectant utility at norton's site, and it found nothing.

Many thanks in advance for any help you may provide.

 

[PA Bear]

Dell inspiron 4150 running xp pro, and IE6: every time i open up IE6,
the program hangs, and I have to end it thru the task manager. always
get the same error signature error, that identifies ModName:
wininet.dll.

Same error occurs when i open outlook express and try to view any html
email.

Post the complete error(s).

Thought it might be due to some spy-ware so ran ad-aware 6, and
spybot... found plenty, and deleted. System still hangs.

On a parallel track: the norton antivirus had been acting strangely.
i couldn't switch it to auto-on, and it would always return a script
error.

And the error is/was...?

...After several system scans, it did come up w/ w32.netsky.p....
i ran the disinfectant utility at norton's site, and it found nothing.

--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect

 

[hushia]

<snip> every time i open up IE6,
the program hangs, and I have to end it thru the task manager. always
get the same error signature error, that identifies ModName:
wininet.dll.

Maybe this helps:
http://support.microsoft.com/default.aspx?scid=kb;NL-NL;243713

 

[relic]

Maybe this helps:
http://support.microsoft.com/default.aspx?scid=kb;NL-NL;243713

<snicker>

"The information in this article applies to:
Microsoft Internet Explorer 5.0 for Windows 98
Microsoft Internet Explorer 5.0 for Windows 95
the operating system: Microsoft Windows 98 Second Edition"


The error doesn't appear to be that uncommon:
http://groups.google.com/groups?q=w...en&lr=&ie=UTF-8&oe=UTF-8&safe=off&sa=N&tab=wg

(or http://tinyurl.com/2esw5)

 

[hushia]

So? Sometimes it can give a clue as to where to begin troubleshooting.

 

[mark]

The error signatures follow:

When IE6 hangs:

AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: wininet.dll

ModVer: 6.0.2800.1400 Offset: 00069d9b



When OE hangs:

AppName: msimn.exe AppVer: 6.0.2800.1123 ModName: wininet.dll

ModVer: 6.0.2800.1400 Offset: 00069d9b


I can't get the norton recreate the auto-on error.

Whenever i boot into safe mode w/ networking, all of the programs work
w/ no errors.

many thanks for any ideas you may have.

 

[PA Bear]

See this recent & related thread:

 

[mark]

PA Bear, hushia, relic:

Many thanks all -- will try those ideas.

best regards,

mark

 

[PA Bear]

See this recent & related thread:
http://tinyurl.com/33bgg