explorer.exe stops unexpectedly

  • Thread starter Thread starter T Conti
  • Start date Start date
T

T Conti

Hello:

I am running XP Pro and I recently started experiencing this nasty
problem. When ever I start My Computer, Control Panel or Windows
Explorer my task bar disappears and nothing else occurs. I went into
the event log and I found an informational message that explorer.exe
terminated its shell session. I have no idea as to why this is
happening. I have surfed through several user groups trying to get a
viable solution to this problem. Please let me know if you have any
input on diagnosing and or solving this issue.

Thanks,
Tom
 
Hi,

It is difficult to tell this is the exact problem. I will suggest few steps
which may help in fixing the problem.

1. Check if your OS is applied with latest SP (SP1 for XP).
2. Check if you have installed antivirus with latest updates.( in case if
you have any virus)
3. Check if you have updated all the critical updates. (go to
www.windowsupdate.com).

I believe this should fix the problem you have. Reply back if the problem
is not resolved with more details.


Thanks,
Harish.G

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